If it's an attachment, I'm assuming folks can print that off at home too?
I think the problem the combination of adult and child, as it states the child cannot be ordered without a full paying adult ticket. The joke is that Ticketmaster and CCFC seem to accept this 'is what it is'. Just emailed the club now for a response as others will have this issue also, but don't know it yet!
Do you have an account for both you and your child set up?
Fair enough, that was one issue I previously bumped into last season
Yes. I walked it through with ticketmaster on the phone just to check it wasn't my error and they said that they couldn't solve it either. They gave me the CCFC 0333 number to ring, who said its not our problem either, and try the 02476 number - which nobody answers!
Yeah, it's not right. Should be much smoother.
It's not Cov, it's not Ticketmaster, it's bloody Sisu!!
Can't you just hand them in on the gate? Not like there's a shortage of seats!
Last season it was like a cheque book so you could hand one in on the turnstile, but this time it is all electronic. If you have a JSB they need a pre booked ticket to get in for free, hence it gets stuck in the system.
Thanks for helping to sort that issue there must be a lot of fans in the same positionBetween CCFC and ticketmaster they have fixed the issue and I just order my tickets and printed at home.
Notes For others - make sure you assign the child to the child ticket. also if you have a 6 match package, select a U13 (or whichever) 6 match package for your child even though they are JSB members for a season. You still have to enter your credit card details even though value is zero. make sure on that page you select ticketfast otherwise you have to collect from ground. 3 mins after completing they email a pdf of the tickets to print.
First go seemed a bit messy but I'm sure it will be quick and simple for future matches and very pleased they sorted it.
