Could really murder some pop and crisps after reading that lot. Just as a one off obviously.
It was walkers if I remember.
My original post was nothing to do with kids parties or NOPM. To those who weren't around to experience just what JH did it is difficult to explain the emotional feeling of being part of the club. He had the support of Derek Robins, a local business man and passionate Sky Blues supporter as Chairman and Directors with vision. JH realised that support was an integral part of success and made certain we felt part of the club as a whole. He fueled our passion.
Others have listed what JH achieved in terms of improvements and his foresight - everything was centred on the fans.
This is why I now think my CCFC is no more, I do not recognise it as such. Owners who seem alienate nearly everyone they have dealings with, including the supporters and have lost at least 15,000 supporters along the way. Lost supporters are not glory hunters, but those who experienced just how a football club should be run by it's owners. Lost support is the majority not the minority.The club needs new owners who have the passion, experience and knowledge of running a football club - oh yes, and investment too.
I agree with not feeling part of the club, the closest is when going to games or things like the Christmas party where it is literally just about the kids and the club, no politics, nothing like that and just tje kids and CCFC.
This isn't sarcasm but in football how many clubs now are run by the local rich businessman? I'd love nothing more than that, but I think even if new owners come in they will face a lot of the same issues but will have improved communication which is a massive issue at the minute.
I've posted a fair few times on the absolute dog shite PR and communication and how it isn't even something that costs a fortune to do. It is all about gestures. They might not be able to go out and buy a super star striker, but they can give somebody a free voucher for a cup of tea or something when they mess up their tickets. (just an example, it isnt going to fix the world).
They could start small, but it's those little things that make people feel wanted sometimes. I can relate because people make my daughter feel wanted on matchdays, she has a PS4, computer, phone, ipad and everything you could ever want at home but she loves going to play connect 4, table football or air hockey with other kids and absolutely loves it. She got a letter from "Tony Mowbray" saying happy birthday and that he was glad she renewed her season ticket, I got text a picture of her season ticket as soon as it arrived and her CCFC certificate on the fridge. She wants Sky Blue Sam to go to her birthday party next year as well.
Other departments need to learn from that aspect and move it onto the adults, the oaps etc. Start with the basics first. Ticketmaster messed up the season tickets so people had to go and collect them, I'd have had a box of CCFC pens and all of the other stuff they give away, the usb sticks, the headphones, the lunchbags and when people went down they say how sorry they are for the mixup, they hand over a little freebie as a gesture. It would cost them pennies, but people would then appreciate it more than a "you will need to come to the ticket office to get your ticket".
In terms of "for the kids" I have signed her up as JSB and got a free season ticket, a ccfc wristband, a ccfc lunch bag, every home there are people going out of their way to make her enjoy her day, invite to an xmas party where she will probably get some sort of food and to see santa, the players and a selection box. That's why I say for the kids you can't really go wrong at all.
If there is a queue when people are getting their tickets then chuck some tea and coffee on and get somebody to go to Tesco and buy a few packs of biscuits. People wouldn't feel so bad queuing to get their tickets then, it would cost nothing at all to do either other than tea, coffee and biscuits and would go a long way with how people feel when leaving and what they tell their mates.
I did remember reading something about somebodies ticket's being messed up so they got to go behind the scenes for a match with their kids (or something like that). I have read that somebody from the ticket office saw an issue on here with ticketing and they signed up to sort it out.