The original letter from the trust is patronizing and poorly written in so much as it almost demands answers.
That is not the way you go about things if you want those questions answering.
The content of those questions are not in question themselves, we all want the answers but it simply is not business like in any way, smacks of amateurism and frankly can't be taken seriously when written in that tone.
That said the sentiment is there for all to see and I agree with that.
My complaint is that the trust are not helping if they want to sound like scolded children demanding why they can't have that new toy every time they visit the shops.
A concerted patient and considered request would much more likely get heard and responded to.
Why not start by suggesting a meeting to discuss the various issues at CCFC the trust supporters group represent on behalf of the fan base. Suggest a period, not unreasonable for such meeting to be agreed and make it in an open letter clearly stating it will be shared with the supporters group and for fans to see. Progress can only be made if you leave your own issues at the door when attending that meeting and not indicating your dissatisfaction before you have even heard the answers to your questions.
No preconceived ideas and be prepared to hear them out if you get that meeting granted. Be prepared with sensible questioning keeping it entirely on subject but never forget to try and empathise with the other side. You need to coerce a response. Being demanding no matter how discontent with their actions you are, will surely see the letter or any such meeting given short shrift!
It's a complex grown up world and you need to act accordingly.
As fans we want answers, we are fed up. Yes but you are none the less not entitled to answers anymore than asking Tesco why they made less this year unless you are a shareholder. As fans who share a passion for the club we need to remember football is a business sadly and if you don't like it then you will vote with your feet first and foremost.
It's in SISU's/the football clubs best interest to have a working relationship with any fan base representatives and I'm sure they will welcome that under the right and proper conditions. If they don't or elude you without reasonable excuse then you are already showing them up for what many think they are.