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I thinks it’s run by a group called ‘Elite’ according to the emails I received ...Elite in name not in anything else 😂😂

the stock hasn’t been despatched hence why the club just refunded it in the end so it wasn’t lost or stolen ... but yeah, that was why I kept chasing them up so I could make sure i was in to sign for it & it wasn’t dumped in a wheelie bin or flung over a fence 😂 but let’s face it, nobody around...

Just seems random. Some people get stuff quickly, others waiting ages... but all advertised as in stock, 3-5 delivery etc ... hey ho, I’ll just give my colleague a Cheltenham Town shirt instead 🤣

They must have seen I had a Cheltenham Town postcode so put me to the bottom of the pile....

I just complained constantly to the club. 3 weeks for something in stock that cost £5 delivery (3-5 days) didn’t turn up within 3 weeks so got a refund. The online store is crap. Even Cheltenham Town (my team) sends stuff out quicker haha ... the Cov online shop needs an overhaul, more staff...

Cancelled order. 3 weeks and nothing. £30 lost revenue for Coventry City. Not much in the grand scale of things but if this is the level of crapness then I can’t be the only floating customer that won’t bother spending money at the club again for family/ friends. Shambles. (But good luck for the...

Cheltenham Town fan

I signed up for a store account but even that doesn’t work. When I go to create message query the drop down box doesn’t work & the submit button is greyed out. Tbh I’m not a Cov fan, I’m buying it as a Xmas gift for a colleague but they finish work in a few days so I won’t see them til the new...

1 polo shirt (not pre order) & 1 bobble hat. the only way to be able to get through to anyone is by tweet! Crazy.....I can’t even find out if it’s on its way / delayed / out of stock or anything.... whether I need to get something different ..... the service is crap

Hey, just a question, I ordered some official merchandise from the the online store for a colleague who is a Cov fan and the service is woeful! It’s been over 2 weeks, still no delivery. Nobody answers the phone at the club. The web links for messaging are broken so won’t work. When you email...