Club Shop (5 Viewers)

[2024/25 League 1 Champs?]

Why is our online shop SO SHIT?!?

I ordered some stuff a couple of weeks before Xmas and they are still processing the order…

Amazon can get things sent out the same day, and yet our shop struggle with the same season, it’s fucking ridiculous, something really needs to be done about it

 

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[Skyblueweeman]

I had no issues with them before Xmas. Ordered a hoodie on a Friday, delivered following Thursday.

 

[Kilclines curly mullet]

Why is our online shop SO SHIT?!?

I ordered some stuff a couple of weeks before Xmas and they are still processing the order…

Amazon can get things sent out the same day, and yet our shop struggle with the same season, it’s fucking ridiculous, something really needs to be done about it

Generally means the item you ordered is out of stock.

I ordered 2 items (separately) way before Christmas. Messages back and forth with their useless contact centre eventually told me that the items were out of stock and a refund would be issued.

I don’t believe to this day that this would have been resolved unless I chased it.

agree with @Skyblueweeman however in that if the item is in stock I have had pretty quick delivery turnaround in the past.

 

[2024/25 League 1 Champs?]

Generally means the item you ordered is out of stock.

I ordered 2 items (separately) way before Christmas. Messages back and forth with their useless contact centre eventually told me that the items were out of stock and a refund would be issued.

I don’t believe to this day that this would have been resolved unless I chased it.

agree with @Skyblueweeman however in that if the item is in stock I have had pretty quick delivery turnaround in the past.

wish they’d tell me that, particularly as some were
Xmas presents….

customer service non existent, and to be honest I’ve never had a good experience online with them

 

[Skyblue Bangkok]

wish they’d tell me that, particularly as some were
Xmas presents….

customer service non existent, and to be honest I’ve never had a good experience online with them

You should experience customer service where I live , makes here look like luxury.