I applied for single occupancy discount back at the start of August but haven't heard anything at all since, have tried to chase it up a few times.
In the meantime I am paying full price, will they backdate the discount to when I submitted it or when they "approve" it?
I moved at the end of August, Band A but they said to pay £160 a month starting from September to March. That's £960 but the website says with discount it should only be £1004.20 (with discount) and £1338.94 without so why so much for 6 months
I moved house (not in Cov admittedly) but was able to get a refund for the final two months worth of CT payments (pay 12 months over 10). It did take nearly two years for them to actually pay it mind