tommydazzle
Well-Known Member
Here's a puzzling one for me. Recently had my credit card hacked (narrowed it down to an Amazon online purchase). Purchases by the fraudster were declined fortunately. The fraudster also did a debit/credit verification using my card details to open an account with Curve (some kind of debit wallet). I contacted Curve and using the account details, amount debited and exact date, they were able to pinpoint the linked account and individual. Obviously they couldn't tell me but were happy to liaise with the police about this. They provided a link to an organisation called Action Fraud UK - the place to report this kind of fraud.
Action Fraud, to cut a long story short, said that they couldn't investigate because identity theft was not a crime in itself and the fact that no money was stolen meant there had been no crime committed. WTF! So, if an elderly lady in the street manages to hold onto her handbag and the thief gets away with nothing according to this logic no crime has been committed! Shocked to be honest.
No wonder banks lose millions to fraud. An individual or gang who have hacked someone else's bank account and attempted to steal yet could easily be identified are not worth investigating. I did suggest to them they need to change their name to Inaction Fraud.
Action Fraud, to cut a long story short, said that they couldn't investigate because identity theft was not a crime in itself and the fact that no money was stolen meant there had been no crime committed. WTF! So, if an elderly lady in the street manages to hold onto her handbag and the thief gets away with nothing according to this logic no crime has been committed! Shocked to be honest.
No wonder banks lose millions to fraud. An individual or gang who have hacked someone else's bank account and attempted to steal yet could easily be identified are not worth investigating. I did suggest to them they need to change their name to Inaction Fraud.