ifollow season pass (1 Viewer)

Liquid Gold · Jul 2, 2021

My subscription for my ifollow season pass came out yesterday.

One the reminder email it says it should be £140 or the local equivalent.

I have an international card with 0 exchange fees, set myself up to be charged from Canada and they've managed to take £170 out of my account.

Anybody else had a similar issue?

kg82 · Jul 2, 2021

Nothing’s come out yet for mine. I got an email saying it would, so not sure why it hasn’t yet. Unless it’s just accumulating bits from others and I’m getting it free this year… cheers mate

robbiekeane · Jul 2, 2021

Liquid Gold said:
My subscription for my ifollow season pass came out yesterday.

One the reminder email it says it should be £140 or the local equivalent.

I have an international card with 0 exchange fees, set myself up to be charged from Canada and they've managed to take £170 out of my account.

Anybody else had a similar issue?

Surprised you've been charged already. It said 25th July was the deadline to notify

I really don't understand ifollow payment schedules. I pay for monthly pass, and then I try and just cancel the direct debit because there's no option to cancel before the year is up - but they still come in for the money. I don't want it over the summer when we have no games...and it's not an annual pass that you get credit for, it's a monthly pass. Annoying

Liquid Gold · Jul 2, 2021

robbiekeane said:
Surprised you've been charged already. It said 25th July was the deadline to notify

View attachment 20713

I really don't understand ifollow payment schedules. I pay for monthly pass, and then I try and just cancel the direct debit because there's no option to cancel before the year is up - but they still come in for the money. I don't want it over the summer when we have no games...and it's not an annual pass that you get credit for, it's a monthly pass. Annoying

I have an annual pass

Sick Boy · Jul 2, 2021

I have an annual pass and they said they’d bill on 1st July. I was charged around €160

CDK · Jul 2, 2021

I didn't think Ifollow were streaming all club's games this coming season?

Sick Boy · Jul 2, 2021

CDK said:
I didn't think Ifollow were streaming all club's games this coming season?

They do for overseas fans.

Terry_dactyl · Jul 2, 2021

Sick Boy said:
They do for overseas fans.

So do I have to do something clever with computers in order to be able to purchase a season pass? ie not like this season where I watched all the games through the club website with a season ticket.

Liquid Gold · Jul 2, 2021

Terry_dactyl said:
So do I have to do something clever with computers in order to be able to purchase a season pass? ie not like this season where I watched all the games through the club website with a season ticket.

Yes

Why have they overcharged me though?

Sick Boy · Jul 2, 2021

Liquid Gold said:
Yes

Why have they overcharged me though?

Different charges for different regions?

Liquid Gold · Jul 2, 2021

Sick Boy said:
Different charges for different regions?

Email said it should be the local equivalent of £140.

Frank Sidebottom · Jul 2, 2021

Liquid Gold said:
Email said it should be the local equivalent of £140.

Obviously the Canadian equivalent of £140 is £170.... probably an indication of the current state of our economy.

Liquid Gold · Jul 2, 2021

Timperley said:
Obviously the Canadian equivalent of £140 is £170.... probably an indication of the current state of our economy.

Liquid Gold · Jul 2, 2021

Just ran it though the mastercard exchange thing and £140 on that day should have been CAD 240.35. I got charged CAD 289.20

jordan210 · Jul 2, 2021

Liquid Gold said:
Just ran it though the mastercard exchange thing and £140 on that day should have been CAD 240.35. I got charged CAD 289.20

The whole ifollow purchase process and cancellation is awful. Not showing you a price and email only cancel its like its ran by cowboys.

Esoterica · Jul 2, 2021

Liquid Gold said:
Just ran it though the mastercard exchange thing and £140 on that day should have been CAD 240.35. I got charged CAD 289.20

Given the amount of TV games last year that they didn’t show, I’d be pissed off if they had hiked up the price. Sounds dodgy in your case though.

skyblueexile · Jul 2, 2021

Why don't they give a disabled pass to people like myself that can't travel to matches
It would supply a previously untapped income stream - last season was wonderful for me
Have written to EFL and the club but nobody replies

Legia Sky Blue · Jul 3, 2021

I imagine that's not the easiest thing to police, and administering it could prove financially unviable. At the end of the day ifollow was brought in to bring in further income streams to EFL clubs, so it has to pay at the end of the day. If you can't get to games why dont you just set up a vpn to make out you're abroad, as plenty of others do?

Deleted member 4439 · Jul 3, 2021

Liquid Gold said:
Just ran it though the mastercard exchange thing and £140 on that day should have been CAD 240.35. I got charged CAD 289.20

The companies handling the transaction will cream some money off that by giving you a least generous exchange rate, plus usually there's conversion fees on top, But I wouldn't expect that to be more than a tenner on a transaction of that size.

Liquid Gold · Jul 3, 2021

dubed said:
The companies handling the transaction will cream some money off that by giving you a least generous exchange rate, plus usually there's conversion fees on top, But I wouldn't expect that to be more than a tenner on a transaction of that size.

My bank is conversion fee free and the email they send out says it’s £140 including fees so they’ve obviously just slapped some stupid exchange rate on. Such wankers.

skyblueexile · Jul 3, 2021

Thanks all - I would just like to watch them play

Weird aren't I

Deleted member 5849 · Jul 3, 2021

Liquid Gold said:
Why have they overcharged me though?

VAT added at source nowadays?

Liquid Gold · Jul 3, 2021

Deleted member 5849 said:
VAT added at source nowadays?

Nope. Says £140 including all fees and taxes.

Grendel · Jul 3, 2021

Liquid Gold said:
My bank is conversion fee free and the email they send out says it’s £140 including fees so they’ve obviously just slapped some stupid exchange rate on. Such wankers.

you are technically not allowed this in the U.K. though I think?

Liquid Gold · Jul 3, 2021

Grendel said:
you are technically not allowed this in the U.K. though I think?

Nark

Grendel · Jul 3, 2021

Liquid Gold said:
Nark

so its really like illegal music streaming?

aloisiwouldhavescored · Jul 3, 2021

skyblueexile said:
Why don't they give a disabled pass to people like myself that can't travel to matches
It would supply a previously untapped income stream - last season was wonderful for me
Have written to EFL and the club but nobody replies

Already got our season tickets for the CBS Arena.

However we would definitely be interested in a disabled pass for away games, which we can't do anymore because of mobility issues. As you say, it was fantastic for us to be able to watch all the away games again last season.

Sick Boy · Jul 3, 2021

Grendel said:
so its really like illegal music streaming?

Not really because they’re still paying something towards it.

Esoterica · Jul 3, 2021

I don’t know why away passes aren’t a thing. If you’re into away games then watching from home isn’t going to stop many anyway.

Deleted member 5849 · Jul 3, 2021

Esoterica said:
I don’t know why away passes aren’t a thing. If you’re into away games then watching from home isn’t going to stop many anyway.

Personally, I'd do it for home this season, too. Uncertainty over numbers allowed / psychology etc. and, much like the music industry, football either needs to embrace streaming, or find itself pirated to death anyway.

Liquid Gold · Jul 3, 2021

I have an international pass alongside my season ticket. Just gives me the security incase I can’t make the journey.

skyblueexile · Jul 8, 2021

WELL i HAD THE REPLY FROM efl WITH REGHARDS TO A DISABLED PASS BUT MUCH AS EXPECTED BUT AT LEAST A REPLY
Hello,

Thank you for your email, we note your position and are pleased to hear you enjoyed the iFollow service last season.

Ordinarily, under normal circumstances (pre-COVID) when stadiums are full, all matches at 3pm on a Saturday are subject to UEFA blackout rules meaning they cannot be shown live in the UK, however due to Covid-19 and stadiums being closed or operating a reduced capacity, these games were made available last season, via iFollow.

However, discussions remain ongoing as to the availability of iFollow next season and availability will depend on stadium capacity and broadcasting terms with our contracted partners, Sky Sports.

However, should you have any concerns or queries around visiting stadiums as a disabled supporter, we would recommend you contact the home clubs for additional advice and guidance.

Thank you for contacting the EFL.

CDK · Jul 8, 2021

skyblueexile said:
WELL i HAD THE REPLY FROM efl WITH REGHARDS TO A DISABLED PASS BUT MUCH AS EXPECTED BUT AT LEAST A REPLY
Hello,

Thank you for your email, we note your position and are pleased to hear you enjoyed the iFollow service last season.

Ordinarily, under normal circumstances (pre-COVID) when stadiums are full, all matches at 3pm on a Saturday are subject to UEFA blackout rules meaning they cannot be shown live in the UK, however due to Covid-19 and stadiums being closed or operating a reduced capacity, these games were made available last season, via iFollow.

However, discussions remain ongoing as to the availability of iFollow next season and availability will depend on stadium capacity and broadcasting terms with our contracted partners, Sky Sports.

However, should you have any concerns or queries around visiting stadiums as a disabled supporter, we would recommend you contact the home clubs for additional advice and guidance.

Thank you for contacting the EFL.

At least it's a reply.

Deleted member 5849 · Jul 8, 2021

Somewhere, if broadcasters and clubs don't embrace streaming and offer fans the chance to buy it from source, and contribute to clubs' income, they'll miss out to the pirates.

shmmeee · Jul 8, 2021

I’d there a disability discrimination angle here to challenge the blanket blackout? Seems to me the EFL/UEFA aren’t taking all reasonable measures to open their business to disabled customers.

ifollow season pass (1 Viewer)

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