Just went through and no option for Gills tickets!!
And it wont let you login, get an error saying:
Somethings gone wrong!
We seem to have hit a problem. We are now aware of this problem and will look to fix it.
We apologise for the inconvience
Try returning to the home page and trying again.
I said that to me at 06:00
What is the bet they come online at 9.30am as previously announced??
There is no real excuse for this apart from either being inept or lazy.
The web servers they're running should be able to manage traffic from a couple of thousands of users without breaking a sweat. I suppose if you pay peanuts...
It isn't the traffic though, the queuing system seems to handle that. The issue is that some numpty has forgotten to release the tickets for sale. You really couldn't make it up. It is human error unfortunately, but they'll probably blame 'unprecedented demand'.
There is the issue of not being able to login though, that isn't human error. That is technical. I wonder what support the hosting company put in place at 6:30am this morning....probably none. So we will have to wait until a normal working day, 8am ish.
What are you talking about? An event this size that which effects customer perception of the company, we would be in constant communication with our website hosts. Any large company would, wouldn't they?
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