Norwich (1 Viewer)

[covboy9]

Trying to buy tickets for me and my boy, can’t get through because of age restriction to a 2-11yo ticket have to set his birth date but not got a clue how to do that he’s a member but can’t find that option, any ideas?

 

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[Captain Dart]

Trying to buy tickets for me and my boy, can’t get through because of age restriction to a 2-11yo ticket have to set his birth date but not got a clue how to do that he’s a member but can’t find that option, any ideas?

Login on ticket site and go to
https://www.eticketing.co.uk/ccfc/Authentication/ClientUpdate
where you should be able to edit the Date of Birth.

 

[covboy9]

Login on ticket site and go to
https://www.eticketing.co.uk/ccfc/Authentication/ClientUpdate
where you should be able to edit the Date of Birth.

Can’t edit birth date, he doesn’t even have a date submitted so frustrating

 

[Sbarcher]

Can’t edit birth date, he doesn’t even have a date submitted so frustrating

Have you previously submitted a birth certificate?

 

[SkyBlueChris]

Can’t edit birth date, he doesn’t even have a date submitted so frustrating

I think for an U16 you will need to email or provide evidence of the date of birth, they emailed out to alot of people before the start of the season (was a thread on here!) to provide birth cert or passport, they did for my son even though its his 4th year as a season ticket holder.

Email [email protected] and they should be able to sort it tomorrow when back open.

 

[covboy9]

Have you previously submitted a birth certificate?

No

 

[covboy9]

I think for an U16 you will need to email or provide evidence of the date of birth, they emailed out to alot of people before the start of the season (was a thread on here!) to provide birth cert or passport, they did for my son even though its his 4th year as a season ticket holder.

Email [email protected] and they should be able to sort it tomorrow when back open.

Thankyou I will try, shouldn’t be this hard

 

[SAJ]

Thankyou I will try, shouldn’t be this hard

Think you have to blame all the adults that were buying kids tickets so they can get in cheap.