Not retaining login details

Discussion in 'Ask the Admin' started by SBbucks, Nov 18, 2018.

  1. SBbucks

    SBbucks New Member

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    Hi Nick,
    just the last couple of days, I've had to login every time, it's not retaining the details (on iPhone). Normally it's absolutely fine and never have to do this. Any thoughts please?
    Thank you
     
  2. Nick

    Nick Administrator

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    Have you ticked the box to stay logged in?
     
  3. SBbucks

    SBbucks New Member

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    Yes
     
  4. SBbucks

    SBbucks New Member

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    But I knew you would have to ask that!
     
  5. Nick

    Nick Administrator

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    Can you try in a different browser?
     
  6. SBbucks

    SBbucks New Member

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    On the phone or on different device? If on the phone, any suggestions as I only use safari normally?
     
  7. SBbucks

    SBbucks New Member

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    It seems to have resolved itself by clearing the cache out, thanks.
     
    Nick likes this.
  8. Nick

    Nick Administrator

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    If it happens could try Chrome as a test
     
  9. SBbucks

    SBbucks New Member

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    Cheers, will do. Still seems to be behaving itself at the moment
     

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