So I definitely have an iFollow account and a CCFC account that both use the same email. No email received from club and it’s not working for me. I’ve not bothered faffing about today because I’ve got Sky anyway, but still bloody annoying.
Will deal with it next week now.
That’s what they said, I have those things and it doesn’t work for me. Not dealing with it tonight as I have Sky, but iFollow ‘support’ just said - contact club. Not impressed with the hoops people have to jump through to simply watch a fucking game we’ve already paid for.
The club managed to get me access after i got in touch this afternoon. Weirdly it seems that me buying a video pass for Barnsley didnt set te right type of account up, i needed to have registered for a 'basic pass' for some reason. All seems very stupid but i cannot fault the response from the club today.
Whatever the things people haven’t done are irrelevant to me. It isn’t fit for purpose because there are so many issues for so many people. Every. Fucking. Week.
It has to be useable for everyone that has paid for it. Shit service (not blaming the club).
It's working for me but if I was one of the one having problems I'd be on at the club, already nearly 10% of the games you've paid for you've not had access to.
Through Ccfc, we have ifollow accounts using the same emails as our Ccfc anyway... Mine for example set up long before this week... It's quite frankly agitating me
The club managed to get me access after i got in touch this afternoon. Weirdly it seems that me buying a video pass for Barnsley didnt set te right type of account up, i needed to have registered for a 'basic pass' for some reason. All seems very stupid but i cannot fault the response from the club today.
Must admit I didn’t bother faffing today as it’s on Sky anyway, but it’s still shit tbf. I did what the club said I needed to do but no dice. Oh well, will give them shit next week and demand ten quid back
Through Ccfc, we have ifollow accounts using the same emails as our Ccfc anyway... Mine for example set up long before this week... It's quite frankly agitating me
Must admit I didn’t bother faffing today as it’s on Sky anyway, but it’s still shit tbf. I did what the club said I needed to do but no dice. Oh well, will give them shit next week and demand ten quid back
There's clearly been a bit of confusion about what constitutes an existing ifollow account, it does seem pretty dumb that i can watch a game via ifollow yet still not be deemed to have an account. Ah well, decent game so far and worth all the pissing about!