skybluesam66
Well-Known Member
same number - but 2334 at the end - they are on outbound calling so mostly engaged - but you may get through
It must be difficult though. Since the u-turn and the deal things were always going to get manic. Give the club a break. Give them a chance to sort it out.
Offer yourself up as a consultant. It's clearly a piece of piss.They are making a right mess of this arn't they, it's like they've forgotten how to run a football club.
Offer yourself up as a consultant. It's clearly a piece of piss.
They are making a right mess of this arn't they, it's like they've forgotten how to run a football club.
I am sure they're doing everything they can.
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but they aren't and I've already explained why, providing information is easy and prevents problems and they are doing a poor job of this which causes more problems. I'm completely understanding of the situation being difficult and completely understand it was going to be a painful few days but that doesn't mean that they are doing a good job of dealing with it or that they are doing all they can.
It's £10 on the gate for the first match and your season ticket will reduce in price after.
Some people love moaning.
My only moan is that there would be less moaning if the club spent a few hours initially talking to fan base, police etc
You don't know that you will be able to buy on the gate, it might be a sell out, it doesn't say anywhere you can pay on the gate, you certainly won't be able to buy disabled tickets on the gate. You probably won't be able to buy a disabled season ticket by then either as they didn't have enough spaces for them before they shut a stands worth.
You also don't know the season ticket will reduce in price, though it's well worth overpaying rather than spending 6 hours in a que because they only have 2 staff serving.
What information do you need today and what will be the problem if you don't get it ?
did you read my post about how the lack of information is making the problems worse? it's not affecting me, it's affecting those people who are spending 6 hours in a que, its affecting those people who are spending hours trying to get through on the phone line. It's certainly affecting the old guy who collapsed in the club shop after queuing for hours.
If I decided to buy a season ticket it would be affecting me because you cant buy disabled season tickets online and they will probably sell out, I was planning to buy a season ticket but not really feeling it at the moment we are still hearing the same lies from Fisher, so I'll be paying as I go until we see proof that the the directors of ccfc are fulfilling their legal requirement of acting in the best interests of ccfc instead of acting in the best interests of Arvo and sisu.
The online ordering is working now I believe.
The issue that you still can't choose Delivery still remains, you can only select Collect. This might be an isolated incident to me but I'm unable to update the address on my personal details from my old address, whenever I try it says the changes have been saved but reverts back.. therefore if I go with 'Collect' and the club automatically send the Season Ticket to the wrong address it would cause some issues.
Not a moan as such, I've contact the club and in no major rush right at the minute just don't want anybody to get stung by it.
I hope so, but I don't see how, the wheelchair season tickets were sold out and now there is one less stand. When I didn't renew my season ticket they rang me up to talk me into buying one only to realise oh we don't have one to sell you.You may have a problem if you are wheelchair disabled and have not had a previous Ricoh/Sixfields ST but other disabled will all get a season ticket.
Waggot said this morning on CWR that it will be cash on the gate for the first match and they are striving to get as many turnstiles as possible doing just that.
If your problem is SISU/TF then you are on the wrong thread.
You don't know that you will be able to buy on the gate, it might be a sell out, it doesn't say anywhere you can pay on the gate, you certainly won't be able to buy disabled tickets on the gate. You probably won't be able to buy a disabled season ticket by then either as they didn't have enough spaces for them before they shut a stands worth.
You also don't know the season ticket will reduce in price, though it's well worth overpaying rather than spending 6 hours in a que because they only have 2 staff serving.
Just relax chap. It is what it is. We are in the process of moving back to our stadium. Everything is up in the air, they are trying to sort 1 thing out at a time. They are not going to spout off shed loads of information if they are not certain they can adhere to it. What hasn't helped is the fans almost panicking and queuing for hours on end like there is no tomorrow. Fans need to show patience. I generally understand your point to a point however on the flip side, some fans just moan for the sake of moaning.
One thing Waggot did say was that Google Chrome is faster and more reliable.
It took me less than 30 seconds to read thatI am relaxed thanks, I just posted they were making a mess of it which they are and then had to justify my comment.
I keep seeing people moan for the sake of moaning but I think a fairer point is people argue for the sake of arguing, my comment that if they provide more clear and easily accessible information it would make things better for everyone including themselves is a completely reasonable comment and completely accurate, so I have no idea why it's turned into such a debate.
I purchased 2 season tickets on line last night, it took me about 4 mins in total.
I tried all day on Monday to get thorugh to the store without success. In the end I decided to send the club a tweet, fair play it was answered within 2 minutes. Since then i have asked a number of question via Twitter all of which have been answered within 5 minutes.
So my suggestion would be, if you have a question Twitter is the answer.
I certainly have'nt said this at anytime during the last 15 years but the service thay have offered on Twitter has been excellent.
PUSB
They are making a right mess of this arn't they, it's like they've forgotten how to run a football club.
and i had the same thing - mailed them - they called back and updated details for meWaggot has said all online tickets will now be posted. Call them and explain - I am sure they will be able to do it.
It took me less than 30 seconds to read that
Gillingham tickets go on general sale at 0930 on Friday
Season Tickets on general sale on 28 August
If some people struggle to find relevant info it's more their problem.
Have you thought about being the new consumer champion, an Ed Doolan type?
Imo the problem is too much information. One article could have set out all the info and the article itself been updated. I have sympathy with the staff. This is unprecedented and they're doing what they can with what sounds like meagre resource.But this is my exact point, it isn't their problem, it's the clubs problem and it's everyone who do need to contact the clubs problem. I stand by my point, there should be a top article on the website that provides all the required information so that only the people who need to ring the club ring up and only the people who need to go to the club shop go to the club shop. I don't care about people who won't go to some effort for themselves. It's news article number 17 that tells you about the ticket sales and even then it doesn't tell you about the fact you can pay on the gate and it doesn't tell you if they can be brought online and when from.
I still haven't been able to purchase my ST online as I'm only given the option to renew my old seat in the north stand and won't let me pick a new seat.
Anyone got a ticket line number other than ending 2326 to get season tickets?
The issue that you still can't choose Delivery still remains, you can only select Collect. This might be an isolated incident to me but I'm unable to update the address on my personal details from my old address, whenever I try it says the changes have been saved but reverts back.. therefore if I go with 'Collect' and the club automatically send the Season Ticket to the wrong address it would cause some issues.
Not a moan as such, I've contact the club and in no major rush right at the minute just don't want anybody to get stung by it.
I am relaxed thanks, I just posted they were making a mess of it which they are and then had to justify my comment.
I keep seeing people moan for the sake of moaning but I think a fairer point is people argue for the sake of arguing, my comment that if they provide more clear and easily accessible information it would make things better for everyone including themselves is a completely reasonable comment and completely accurate, so I have no idea why it's turned into such a debate.
I just logged on the system and renewed my ST. Took me 2 mins tops.
Maybe I was just lucky. Had no problems whatsoever.
In what time?Just got mine , block 16 row T , excited now for the return
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