Ticket office phone line!!! (1 Viewer)

standupforcity · Aug 4, 2015

What's going on with the ticket office phone line...I have three possible numbers, no way of getting through today, and yesterday they said the system was down? Any ideas guys how to get through and book some tickets?

I_Saw_Shaw_Score · Aug 4, 2015

standupforcity said:
What's going on with the ticket office phone line...I have three possible numbers, no way of getting through today, and yesterday they said the system was down? Any ideas guys how to get through and book some tickets?

Online?

standupforcity · Aug 4, 2015

I_Saw_Shaw_Score said:
Online?

I have vouchers and I can only book actual seats by phone....

hill83 · Aug 4, 2015

I'm pretty sure they have one person and one phone for tickets. So enjoy a long wait.

I_Saw_Shaw_Score · Aug 4, 2015

standupforcity said:
I have vouchers and I can only book actual seats by phone....

Can't you swap vouchers at the turnstiles on Saturday?

armybike · Aug 4, 2015

CCFC Tweeted this morning -

"Buying tickets? Phone sales currently unavailable due to technical problems - but you can still buy online at ccfcshop.co.uk #pusb"

chiefdave · Aug 4, 2015

try tweeting them, usually quite quick to respond. If they can't take incoming calls surely someone will have a mobile they can call you on.

standupforcity · Aug 4, 2015

I_Saw_Shaw_Score said:
Can't you swap vouchers at the turnstiles on Saturday?

Yes but I want to book specific seats, which can only be done on the phone....

standupforcity · Aug 4, 2015

Just spoke to someone finally, and the system is still down so can't book. They'll call me back (hahaha)

hill83 · Aug 4, 2015

To be fair, if it's down it's down. Good luck anyway.

ajsccfc · Aug 4, 2015

I credit them for doing their best, but I was told I'd get a call back about arranging season ticket delivery and I ended up having to call up again so you may have to chase it up.

bringbackrattles · Aug 4, 2015

I've always found if possible just to go to the ticket office as phoning usually gets ignored.But they have responded to emails pretty sharpish.

chiefdave · Aug 4, 2015

standupforcity said:
Just spoke to someone finally, and the system is still down so can't book.

TheParsonsHose · Aug 4, 2015

I think it's our new digital strategy kicking in.

Step 1 - Turn off the land line phones - tick

Monners · Aug 4, 2015

hill83 said:
I'm pretty sure they have one person and one phone for tickets. So enjoy a long wait.

Speckled Jim?

wingy · Aug 4, 2015

Went online to try and buy the 12 match package last night and got last years info
Unable to load page for the current one
Like the OP tried in vain on the phone all day
yesterday and this morning.

SkyBlueSid · Aug 4, 2015

We have got match vouchers for this season after deciding to bin our season tickets. So a couple of weeks ago we decided to go to the Wigan game as the first of our six. As we wanted to get a specific area we went to the ticket office at the Arena Park and they are a complete joke.

There were two women behind the counter. One was standing doing nothing, the other was using the single terminal to sort out tickets. They apologised for the system being painfully slow. They kept saying that they no longer worked for CCFC because of cutbacks and admitted the system was a shambles.

No idea how they will cope when it gets busy, there was only one person in front of me and it took over 10 minutes to sort him out with 2 seats and not much quicker for ours. I would like to be able to get our tickets online but you can't with vouchers so the only alternative is to use them at the turnstile and take pot luck. The whole organisation is so poor when it comes to customer service.

armybike · Aug 4, 2015

Update from CCFC

"Telephone sales are now available again. Thank you for your patience and sorry for the inconvenience"

standupforcity · Aug 4, 2015

armybike said:
Update from CCFC

"Telephone sales are now available again. Thank you for your patience and sorry for the inconvenience"

Thank you...tickets sorted!!

armybike · Aug 4, 2015

standupforcity said:
Thank you...tickets sorted!!

No worries fella!

Ashdown · Aug 4, 2015

It's a shame as before they stropped off from the Ricoh and bunged everything in a couple of wagons bound for Bayton Rd it all worked well alongside the club shop.

Clive Bleakin · Aug 4, 2015

It shows how much our owners are committed to the cause.

Spending no money, and all energies on court cases shows where we stand in their list of priorities.

The 'ticket office' is a joke.

I ordered some Walsall tickets in Friday and was told I could pick them up until 5pm as the woman was not on the school run until September.

The only club in world football whose ticket collection times are based upon school holidays...FFS.

Skyblueweeman · Aug 4, 2015

chiefdave said:
View attachment 4496

Commodore 64?

jas365 · Aug 4, 2015

Clive Bleakin said:
It shows how much our owners are committed to the cause.

Spending no money, and all energies on court cases shows where we stand in their list of priorities.

The 'ticket office' is a joke.

I ordered some Walsall tickets in Friday and was told I could pick them up until 5pm as the woman was not on the school run until September.

The only club in world football whose ticket collection times are based upon school holidays...FFS.

I mentioned this is in another thread, at the time i could only collect my season ticket until 2pm as the only person left in the office had to pick her kid up from school.

The club don't really deserve our support do they? I'm amazed there are as many of us still going!

Skyblueloyal · Aug 4, 2015

024 7699 2326 Is the number I used today to buy my season ticket and got straight through

Terry Gibson's perm · Aug 4, 2015

armybike said:
CCFC Tweeted this morning -

"Buying tickets? Phone sales currently unavailable due to technical problems - but you can still buy online at ccfcshop.co.uk #pusb"

What are the technical problems no fucker can be bothered to pick them up?

wingy · Aug 5, 2015

Pleased to say got through very easily this morning.
Match package done and dusted.

Ticket office phone line!!! (1 Viewer)

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