Ticket office staff losing jobs (5 Viewers)

[The Lurker]

I was told tonight that redundancies happening with the ticket office staff.

Probably to do with ticket master taking over. But makes you think finances are getting tighter if admin staff are getting struck off.

 

---

[Nick]

What ticket office staff?

 

[The Lurker]

What ticket office staff?

Staff based up BPA.

 

[fernandopartridge]

I was told tonight that redundancies happening with the ticket office staff.

Probably to do with ticket master taking over. But makes you think finances are getting tighter if admin staff are getting struck off.

Why would you pay for staff if you've got a company running it with the aim of selling more print at home tickets etc? It is just more belt tightening I think. Shame in many respects for Coventry people to lose jobs mind, despite the criticism they get on here.

 

[Nick]

I thought we used butts staff?

 

[Broken Hearted Sky Blue]

Very nice when I renewed

 

[Hobo]

I thought we used butts staff?

No it was always staff from city some from the old Highfield Road ticket office.

 

[torchomatic]

Yeah we renewed there last Friday. Lady who served us said she was being let go after 23 years due to ticket master.

Sent from my P9000 using Tapatalk

 

[Nick]

No it was always staff from city some from the old Highfield Road ticket office.

Oh I didn't realise that

 

[theferret]

I still don't know what they'll do if there is a high demand game, because while most of us don't understand why people don't buy online, they'll always be those that prefer to get them in person - or more specifically pay cash, a lot of young fans don't have debit cards. No ticket office in the week seems odd. Yes cash is available on matchday, but they're stopping pay on the gate too. Seems like a recipe for chaos.

 

[chiefdave]

I still don't know what they'll do if there is a high demand game, because while most of us don't understand why people don't buy online, they'll always be those that prefer to get them in person - or more specifically pay cash, a lot of young fans don't have debit cards. No ticket office in the week seems odd. Yes cash is available on matchday, but they're stopping pay on the gate too. Seems like a recipe for chaos.

Who sells out things like One Direction tours in seconds if kids aren't able to buy them? We're only moving to a system that the vast majority of events now use.

 

[TheSkyWhites]

Tough from my experience the staff are more of a dumb fuck then the mindless people who spend stupid money on season tickets every year just to watch crap.

 

[The Lurker]

Why would you pay for staff if you've got a company running it with the aim of selling more print at home tickets etc? It is just more belt tightening I think. Shame in many respects for Coventry people to lose jobs mind, despite the criticism they get on here.

Not everyone has easy access to PC my dad is 67 and is useless on WWW. Having a ticket office makes it easier for people like him and there is plenty like that. We soon have no ticket office and a tiny club shop which boasts very little in terms of merchandise. The standard of this club is falling slowly and with the news about academy. We are heading in the wrong direction.

Who sells out things like One Direction tours in seconds if kids aren't able to buy them? We're only moving to a system that the vast majority of events now use.

Your comparing CCFC to 1D? Leave it out. football fans are football fans. Many old who have no access to Internet who wouldn't know how it works. Many fans like to see someone face 2 face with ticket issues. All this is going. I wonder how many teams in FL72 has no ticket office and a club shop the size of ours?

 

[CJ_covblaze]

Not everyone has easy access to PC my dad is 67 and is useless on WWW. Having a ticket office makes it easier for people like him and there is plenty like that. We soon have no ticket office and a tiny club shop which boasts very little in terms of merchandise. The standard of this club is falling slowly and with the news about academy. We are heading in the wrong direction.


Your comparing CCFC to 1D? Leave it out. football fans are football fans. Many old who have no access to Internet who wouldn't know how it works. Many fans like to see someone face 2 face with ticket issues. All this is going. I wonder how many teams in FL72 has no ticket office and a club shop the size of ours?

Any club who use Justsport. Been to watch several of them. It's all poor quality and the space is often limited.

 

[ccfcway]

Your comparing CCFC to 1D? Leave it out. ?

One are a bunch of kids trying their best but will end up nowhere in 5 years

the other has Ryan Hayes

 

[coop]

Wait till we get man utd in the fa cup at home the Sisu ship will be panicking again.

 

[Captain Dart]

Just leave me alone, just saying my opinion on stuff, isn't that what this was made for

Sorry to hear that you failed your GCSE English.

 

[shelby76]

I was told tonight that redundancies happening with the ticket office staff.

Probably to do with ticket master taking over. But makes you think finances are getting tighter if admin staff are getting struck off.

That's terrible news, how many staff were employed do you know? Thought ticket master is a good idea but when it affects local jobs I'm not so sure...sorry to hear it.

 

[chiefdave]

Your comparing CCFC to 1D?

I was responding to a post saying younger fans wouldn't be able to buy tickets online.

For anyone who can't use a computer they can phone up ticketmaster and do it that way. Or just pay on the gate.

 

[ceetee]

Well when we renewed last Thursday we were served by a very nice and helpful lady. She told us she was being made redundant mid June. But in truth she was inputting to the Ticketmaster web site, which I, aged 73, could have done from home. Except she had the facility to override the condition which stopped me doing so as I sit in the Family Zone but don't buy a Junior STas well.

 

[eastwoodsdustman]

http://www.ccfc.co.uk/news/article/vacancy-ticketing-assistant-coventry-city-3133845.aspx

 

[chiefdave]

http://www.ccfc.co.uk/news/article/vacancy-ticketing-assistant-coventry-city-3133845.aspx

I thought all the ticket staff were losing their jobs?

 

[ashbyjan]

Anderson said the current staff are on one year full time contracts and these are not being renewed - so technically they are not being made redundant. The position at the BPA is part time but I guess legally has to be advertised openly (sure someone with better employment law knowledge than me can look at this) and not just handed to a current staff member or maybe none of them wanted to be part time at the BPA? This is more cost cutting by the club as was the outsourcing of the programme and shop. Times are tight at the club and cloth needs to be cut accordingly - running a tight ship off the pitch is as important as on it as long as it doesn't lower service or affect the SCMP figure

 

[fernandopartridge]

Anderson said the current staff are on one year full time contracts and these are not being renewed - so technically they are not being made redundant. The position at the BPA is part time but I guess legally has to be advertised openly (sure someone with better employment law knowledge than me can look at this) and not just handed to a current staff member or maybe none of them wanted to be part time at the BPA? This is more cost cutting by the club as was the outsourcing of the programme and shop. Times are tight at the club and cloth needs to be cut accordingly - running a tight ship off the pitch is as important as on it as long as it doesn't lower service or affect the SCMP figure

Their contracts are coming to an end, I don't think that technically is a redundancy. The advertised post is a new job, but CCFC are a private company and not obliged to openly advertise it, if they picked somebody who was previously on a FTC that's up to them.

 

[ccfcrob]

There are making people redundant yet this is currently on the website
http://www.ccfc.co.uk/news/article/vacancy-ticketing-assistant-coventry-city-3133845.aspx

 

[Nick]

It's already been posted about, it's just contracts ending not redundancy isn't it

 

[Fedupskybluesfan]

There were 2 temp staff members who had there contracts ended. The ticket office manager has been made redundant after 23 years service. I've tried buying tickets over the phone from ticket master and they are not very helpful. I was told to ring the club to get help.

 

[IrishSkyBlue]

are they getting rid pay at the gate option in the future?

 

[Covstu]

It's already been posted about, it's just contracts ending not redundancy isn't it

Technically both terminations of contract, little difference

 

[Covstu]

It's a shame for anyone to lose their jobs, jobs like these cater for part time workers for parents or young kids in college. Cannot understand why people revel in people losing their jobs

 

[sw88]

Presume TM will now provide staff for BPA now then as away tickets will still have to come from there (since other clubs don't use TM so can be done in the same format?)

Are we the only team who source the shop and ticket sales out? Seems madness when you had long term staff who knew how football ticketing works.

Yes, people complained about phone times, waiting times in person etc, but remember most the time we only had 2 people working to do it all. Atleast they knew what they were doing!

 

[mark82]

Presumably they still need some staff to man the collections area, etc on match day.

 

[Nick]

Presume TM will now provide staff for BPA now then as away tickets will still have to come from there (since other clubs don't use TM so can be done in the same format?)

Are we the only team who source the shop and ticket sales out? Seems madness when you had long term staff who knew how football ticketing works.

Yes, people complained about phone times, waiting times in person etc, but remember most the time we only had 2 people working to do it all. Atleast they knew what they were doing!

A fair few do it now, lots use ticket master and just sports

 

[chiefdave]

Presume TM will now provide staff for BPA now then as away tickets will still have to come from there (since other clubs don't use TM so can be done in the same format?)

Technically it would be dead easy to do away tickets on ticketmaster. If you remember every time you ordered an away ticket on the old system it came with a note saying you couldn't select your seat. They could do that, just program in x number of tickets for a game.

Must be some other reason for not doing it, probably health and safety worrying about segregation or something silly like that.

Does that mean no away tickets will be sold online, only from the Butts which will be open part time in office hours?

 

[Qwerty70]

Presume TM will now provide staff for BPA now then as away tickets will still have to come from there (since other clubs don't use TM so can be done in the same format?)

Are we the only team who source the shop and ticket sales out? Seems madness when you had long term staff who knew how football ticketing works.

Yes, people complained about phone times, waiting times in person etc, but remember most the time we only had 2 people working to do it all. Atleast they knew what they were doing!

Agreed, Ticketmastet will be fine but wait until you need some local knowledge.