Are you critising the club or Ticket Master?
I paid for my postage for my Stone Roses tickets in November and they arrived a week before the gig.
Complain when you don't receive them, until then no news is good news.
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I guess the club, because they send tickets out, not TM (which as an online platform is fine - the lack of a ground plan for away games the only minor gripe).
I couldn't care if my ST arrived the day before the Shrews game, but I think it is legitimate to question ticketing operations at the club. They made ticket office staff redundant, we are now the only club in England without a functioning ticket-office (the Butts outlet is open limited hours and will only sell away tickets once the season starts). All fine for a bog-standard L1 game, but what happens if something big comes along? Say we win a cup replay and draw a big PL club at home with only 9 days to prepare? Print at home will help of course, but what about those who want/need to pay cash?
Less of a moan, more of a concern that we have switched to online only perhaps a couple of years too early. There will be times when an over the counter TO will be needed and we don't have one. Not convinced by the no pay on the gate policy either. This is not whinging for the sake of it, these are legitimate concerns imo.
PUSB
