Chris Anderson speaks.. (12 Viewers)
- Thread starter AFCCOVENTRY
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Bob Latchford
Well-Known Member
Fork tongued ?
SkyBlue_Bear83
Well-Known Member
It's not rocket science Chris, if you couldn't figure it out that it would be a disaster tonight then you probably aren't fit to carry out your other duties either
SkyBlueRuffian
Well-Known Member
Seriously out of his depth.
Bob Latchford
Well-Known Member
Agreed ! never trust any fecker where their national sport is rounders !!
Kingokings204
Well-Known Member
Let's give him a chance and he says he will look into it and sort it so let's give him a chance first.
Nick
Administrator
Who's is that?
rupert_bear
Well-Known Member
He's had over 6 months, and I'm certain this is not the first time !
Broken Hearted Sky Blue
Well-Known Member
The thing they did wrong was not opening cash turnstiles earlier. I'm sure you will find cash turnstiles for Saturday's match then we can all moan about the pound again.
Nick
Administrator
Yeah it would be suicidal not to, even if they have a couple of extra just to be safe to show they are sorting it and reacting.
Kingokings204
Well-Known Member
Yeah you're right but that was the first home game of the season under Ticketmaster and it has shown some major flaws so let's hope now they can be rectified
Skyblueweeman
Well-Known Member
Fuck sake, he's apologised and said they'll look into it and some are still moaning. Unbelievable...
Sent from my iPhone using Tapatalk
Sent from my iPhone using Tapatalk
Broken Hearted Sky Blue
Well-Known Member
I saw a few look at the queue and turn round and walk off can't afford to have this happen. But obviously difficult to just do it on the day needs to be organised today or tomorrow and let media know
ccfcway
Well-Known Member
Its happened several times in the past and will again. he has apologised. There isn't much more that will happen. Just accept we wont get it right and move onto important things.
rupert_bear
Well-Known Member
But this isn't rocket science is it, I know fans can be their own worst enemy turning up at the last minute etc but it still isn't good enough. I hate to say this but how do Wasps manage ? Don't remember too much moaning for their full houses v Leicester Tigers and Northampton Saints.
Nick
Administrator
I don't think they would have a bulk of people turning up at the last minute without tickets.
Also not seen much outrage about them using Ticketmaster and the teams they play against not.
ccfcway
Well-Known Member
It doesn't matter how Wasps manage. nothing to do with us. As you say, fans can be their own worst enemy. Get there earlier
italiahorse
Well-Known Member
No problems at Wasps matches so perhaps we should consult them on best practices.
However I don't see its a major fix, just wonder why they thought that it would work in the first place.
Nick
Administrator
Out of interest, how do Wasps work Pay on the gate? Literally just hand over the cash and walk in or do they integrate it into Ticketmaster?
Brylowes
Well-Known Member
Do wasps shut down half the stadium?
oucho
Well-Known Member
Many people on here predicted this would be a problem, so if CA is surprised at the chaos then he should not be.
IMO the club should maximise ways of paying to make it as easy as possible. That means:
1) lots of cash turnstiles
2) turnstiles where you can swipe the debit card in a "tap and pay" way
3) plenty of windows at the ticket office for both buying and collecting tickets
4) ability to ring up a human being in a Coventry ticket office (not a call centre) and pay over the phone
5) easy option for paying online to upgrade your ST to include specific cup games or an option for all cup games, so no queuing
6) ability to buy tickets online and print them yourself.
IMO the club should maximise ways of paying to make it as easy as possible. That means:
1) lots of cash turnstiles
2) turnstiles where you can swipe the debit card in a "tap and pay" way
3) plenty of windows at the ticket office for both buying and collecting tickets
4) ability to ring up a human being in a Coventry ticket office (not a call centre) and pay over the phone
5) easy option for paying online to upgrade your ST to include specific cup games or an option for all cup games, so no queuing
6) ability to buy tickets online and print them yourself.
The frustrating thing is that this was predicted, people were warning this would happen. When they announced the t/o would be manned by up to 5 people it was obvious they could not possibly handle the walk-up for a cup game where many people would choose to pay on the night. Everything is so reactive rather than proactive with the club.
It's not worth getting hysterical about. It happened, and they will have to deal with it. Fine. But equally, to brush it off and say 'get there earlier' is the sort of indifference and arrogance that has blighted the club for years. If everyone had arrived 30 mins earlier, they'd have stilled queued for the same length of time. There were people who had paid in advance, who arrived at 7pm to collect tickets who still had to queue for 30 minutes.
This isn't difficult. The club is over 130 years old. You'd think we'D have mastered the art of selling tickets by now, especially when we're getting gates of 5000. This isn't moaning for the sake of it, I regularly defend the club against unwarranted criticism, but that was shambolic by anyone's standards.
It's not worth getting hysterical about. It happened, and they will have to deal with it. Fine. But equally, to brush it off and say 'get there earlier' is the sort of indifference and arrogance that has blighted the club for years. If everyone had arrived 30 mins earlier, they'd have stilled queued for the same length of time. There were people who had paid in advance, who arrived at 7pm to collect tickets who still had to queue for 30 minutes.
This isn't difficult. The club is over 130 years old. You'd think we'D have mastered the art of selling tickets by now, especially when we're getting gates of 5000. This isn't moaning for the sake of it, I regularly defend the club against unwarranted criticism, but that was shambolic by anyone's standards.
italiahorse
Well-Known Member
As far as I am aware there is no pay on the gate.
The ePrint system is an good option for late bookers.
I knew I could make it on Monday but would not get back to Coventry until 6.
I did see mention of an option to print my ticket on purchasing process but at no point did I see the option to take it either in check up or my preferences.
I decided to get down at 7 rather than chance buying a ticket and queuing to pick it up, particular as the club had stated they had upped the ticket sales staff.
covcity4life
Well-Known Member
silly chavs dont get to stadium on time................
i jest!
i jest!
italiahorse
Well-Known Member
Just the away stand.
Brylowes
Well-Known Member
So 5000 odd then, it beggars belief, 5000 and can't get them
In without a hitch.FFS
Nick
Administrator
You were asking about how to order the tickets the same time I actually ordered
Mine came 2 days after!eprinting should help a lot, if people are at work in the daytime they can just order and print them out at work to save the hassle. I dont think ticketmaster had it live for last night
italiahorse
Well-Known Member
It could have been helped if the season tickets had been sent just a week earlier.
I would guess that season tickets holders like myself get more frustrated when we have to queue.
I would guess that season tickets holders like myself get more frustrated when we have to queue.
Nick
Administrator
Yep, would have been easier if TM just had sent them out and put Portsmouth onto them.
I noticed all of the scanners were covered up on the turnstyles also.