Still no tickets...squeaky bum time (4 Viewers)

robbiekeane

Well-Known Member
So I ordered my tickets on Tuesday morning. I live in London, and still have no tickets? Someone on the match thread in an identical situation received tickets yesterday.

What do you reckon? Call the ticket office tomorrow or...? Be pretty annoyed if I can't go now arranged my wholemail day around it
 

fernandopartridge

Well-Known Member
So I ordered my tickets on Tuesday morning. I live in London, and still have no tickets? Someone on the match thread in an identical situation received tickets yesterday.

What do you reckon? Call the ticket office tomorrow or...? Be pretty annoyed if I can't go now arranged my wholemail day around it
It'll be sound, they'll post them to Charlton ticket office
 

robbiekeane

Well-Known Member
Cheers guys. Just seems weird that someone else got them posted. You'd think they'd let you know as well!
 

standupforcity

Well-Known Member
So I ordered my tickets on Tuesday morning. I live in London, and still have no tickets? Someone on the match thread in an identical situation received tickets yesterday.

What do you reckon? Call the ticket office tomorrow or...? Be pretty annoyed if I can't go now arranged my wholemail day around it

Yes that was me...I usually keep a record of the reference number and a copy of the email to take with me just in case. But if they don't come tomorrow morning I'd definitely phone the ticket office...
 

georgehudson

Well-Known Member
i'd give CA a ring after all, i'm told the deal with ticketmaster is with his best mate,
only what i was told that is,
PUSB
 

standupforcity

Well-Known Member
So I ordered my tickets on Tuesday morning. I live in London, and still have no tickets? Someone on the match thread in an identical situation received tickets yesterday.

What do you reckon? Call the ticket office tomorrow or...? Be pretty annoyed if I can't go now arranged my wholemail day around it

Any luck?....
 

Nick

Administrator
What, somebody from the ticket office got in touch on here?

Decent customer service that is!
 

Pipehitterz

Well-Known Member
Somebody from the ticket office is having a look for me when they get to work. Got a quick reponse on twitter last night and then someone else got in touch with me from ticket office on here so feel like they're on the case! Will keep you posted
Sounds familiar to when they 'lost 'Roy season ticket.
Have you changed address since the last time you had tickets delivered?

Ccfc updated their data with everyone's original addresses, turned out they sent mine to an address I had 10 years ago.
Just giving you some information that could Help with the lost tickets
 

olderskyblue

Well-Known Member
What, somebody from the ticket office got in touch on here?

Decent customer service that is!

Is Nick that grey haired bloke at the ticket office? ;)
 

olderskyblue

Well-Known Member
Strange. Didn't Nick say he had a new job about a year ago, and now all of a sudden he's posting on every thread as if he has all the time in the world....

upload_2016-10-14_9-59-57.png
 

olderskyblue

Well-Known Member
Come on nick, it's the grey hair that gave it away... ;)

(2 1/2 years didn't fit with the joke Nick)
 

oucho

Well-Known Member
Somebody from the ticket office is having a look for me when they get to work. Got a quick reponse on twitter last night and then someone else got in touch with me from ticket office on here so feel like they're on the case! Will keep you posted

Even if the tickets have been posted to you and they don't arrive in time, with your proof of purchase I'm sure it could be arranged by the club to get replacement tickets. There is an away fans booth near the turnstiles at Charlton which sells matchday tickets, it's likely CAFC will arrange for replacement tickets / passes to be given to you at that booth upon you providing ID and proof of purchase.
 

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