I am now like you totally confused, brought loads of Ifollow passes which they acknowledge by email, so they have my email address, Also member and season ticket holder. So whats wrong, any body got any idea?
Being an old duffer, I took the advice of my son who said we didn't have to do anything else as we were already registered on the CCFC site. He can pay for my Sky pass tonight if he was wrong!
Email the club. Do you have an iFollow account and a CCFC account with the same email address?
Yep same email address for both club and IFollow, both send me emails.
Yes me too, previously bought games on ifollow, same email address but logging in only gives me option to purchase an audio pass for the game. Nothing to say i have access to the live game.
This is designed to send us mad, I have had the same as you, only Audio now, also contacted IFollow.
I logging in through Chrome browser and have tried Firefox as well, that usually is the best for my laptop.No luck with either both only giving me an option to purchase audio.
Does it say anything about access an hour before kick off?
Tried both Firefox and Edge got just the audio option
I don’t think you will see much else at the moment, it becomes available nearer to kick off. If it isn’t actually saying there’s an error it might just be too early? If I log in to the app there is no sign of a live game, just the ‘upcoming games’ and ‘latest videos’. I’m assuming it will work later (foolishly maybe, but have sky anyway so meh).