New season ticket swipe cards (5 Viewers)

[SkyblueBri]

Have I missed some communication, me and my mate turned up last night with same swipe cards to sit where we always do only to get our cards rejected. When did they tell us new cards were being issued to everyone? Luckily we’d taken our receipts so after some arguments we got it. Anyone else have the same pry?

 

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[Nick]

I think they have said all along they will be new cards?

 

[Saddlebrains]

They've literally said numerous times everyones recieving new tickets so this is on you

 

[SkyblueBri]

They've literally said numerous times everyones recieving new tickets so this is on you

Well we don’t live in Coventry and we’ve not had any communication re new swipe cards

 

[MalcSB]

Well we don’t live in Coventry and we’ve not had any communication re new swipe cards

Did you receive new swipe cards?

 

[Seaside-Skyblue]

Season Tickets - Coventry City

Hi mate, it was on the club's website as per link above when announcing season tickets. Did you receive it but just take the old one instead thinking it would be usable or did you not even receive one? If not definitely get in touch with club as they were all dispatched several weeks ago. Hope this helps.

Sent from my SM-A908B using Tapatalk

 

[Grendel]

One of the issues is all correspondence is on social media and websites. If someone rarely or never uses it they wouldn’t know. I rarely look at the ccfc website myself tbh

 

[Nick]

One of the issues is all correspondence is on social media and websites. If someone rarely or never uses it they wouldn’t know. I rarely look at the ccfc website myself tbh

Or read emails?

 

[Grendel]

Or read emails?

Some people don’t and too be honest i don’t read many on my personal e mail as it’s swamped with junk according to my phone I have 13,195 unopened emails

 

[djr8369]

Some people don’t and too be honest i don’t read many on my personal e mail as it’s swamped with junk according to my phone I have 13,195 unopened emails

Alright Mr Popular

 

[Nick]

So it's down to sending a letter to everybody or ringing them all up to tell them?

Just waiting to hear how it's Boddy's fault.

 

[Grendel]

Alright Mr Popular

Mr disorganised more like

 

[Grendel]

So it's down to sending a letter to everybody or ringing them all up to tell them?

Just waiting to hear how it's Boddy's fault.

Well it’s clearly someone’s fault they didn’t have their ticket isn’t it?

Also as I would hope 99% have been issued they should have been individually told what to do and I assume they had tickets ready at the ground?

 

[usskyblue]

And they’re off

 

[hill83]

One of the issues is all correspondence is on social media and websites. If someone rarely or never uses it they wouldn’t know. I rarely look at the ccfc website myself tbh

 

[SkyblueBri]

Season Tickets - Coventry City

Hi mate, it was on the club's website as per link above when announcing season tickets. Did you receive it but just take the old one instead thinking it would be usable or did you not even receive one? If not definitely get in touch with club as they were all dispatched several weeks ago. Hope this helps.

Sent from my SM-A908B using Tapatalk

Thanks we’re old gits not on social anything and we didn’t receive any cards of any type I’ve now emailed the club

 

[skybluepm2]

Thanks we’re old gits not on social anything and we didn’t receive any cards of any type I’ve now emailed the club

did you actually manage to watch the game in the end? Envious if you didn’t.

 

[Hobo]

Alright Mr Popular

Popular with junk and spam.

 

[Sky Blue Pete]

I think they have said all along they will be new cards?

Keep these ones though - liked my new seats

 

[WestEndAgro]

Thanks we’re old gits not on social anything and we didn’t receive any cards of any type I’ve now emailed the club

Isn't this social media

 

[Liquid Gold]

So it's down to sending a letter to everybody or ringing them all up to tell them?

Just waiting to hear how it's Boddy's fault.

To be fair they did send a letter to everybody.

They just happened to contain your new season card.

 

[SkyblueBri]

Just got this from the club, so there’s not new cards for everyone!
Hi

I believe there were a few issues on the PNE game, we put this down to the turnstiles opening late and some of the scanners not scanning properly

We are asking anyone affected if you could get to the game a little earlier for WBA and please try your cards again,

If the same issue arises, then of course we will get new cards printed for you, please take your receipts with you again

Kind regards

 

[SkyblueBri]

Just got this from the club, so there’s not new cards for everyone!
Hi

I believe there were a few issues on the PNE game, we put this down to the turnstiles opening late and some of the scanners not scanning properly

We are asking anyone affected if you could get to the game a little earlier for WBA and please try your cards again,

If the same issue arises, then of course we will get new cards printed for you, please take your receipts with you again

Kind regards

 

[Liquid Gold]

Just got this from the club, so there’s not new cards for everyone!
Hi

I believe there were a few issues on the PNE game, we put this down to the turnstiles opening late and some of the scanners not scanning properly

We are asking anyone affected if you could get to the game a little earlier for WBA and please try your cards again,

If the same issue arises, then of course we will get new cards printed for you, please take your receipts with you again

Kind regards

They probably think you're on your new card and it isn't working. The old one won't work.

Season Tickets - Coventry City

www.ccfc.co.uk

"All supporters will be issued new Season Tickets for the 2022/23 campaign."

 

[Nick]

Just got this from the club, so there’s not new cards for everyone!
Hi

I believe there were a few issues on the PNE game, we put this down to the turnstiles opening late and some of the scanners not scanning properly

We are asking anyone affected if you could get to the game a little earlier for WBA and please try your cards again,

If the same issue arises, then of course we will get new cards printed for you, please take your receipts with you again

Kind regards

Yeah, that reads like they think you are using the cards for this season (rather than last seasons).

 

[robbiekeane]

Some people don’t and too be honest i don’t read many on my personal e mail as it’s swamped with junk according to my phone I have 13,195 unopened emails

It’s 2022. If social media, the website, an email, and then sending the physical new cards to your registered address along with a letter isn’t enough then I don’t think that’s a club problem…

 

[Grendel]

It’s 2022. If social media, the website, an email, and then sending the physical new cards to your registered address along with a letter isn’t enough then I don’t think that’s a club problem…

I assume the club didn't send the cards

 

[SkyblueBri]

We never got any warning email or new cards. So Saturday it’s old swipe cards receipt again

 

[Nick]

Did you tell the club that you hadn't received them? It's just their email reply doesn't really read like it.

Although if you are taking receipts with you, surely you were expecting issues getting in?

 

[SkyblueBri]

This was my email to the club;

Last night both myself and my friend went to the game, both of us have been season ticket holders for years.

Our swipe cards were rejected, luckly we had both taken our paper receipts so we could get in, I do not know what would have happened without these.

They told us the problem was new swipe cards should have been issued, so where are they and why were we not informed of this?

 

[mark82]

This was my email to the club;

I still think there may be some confusion. Just email back and say that you are using last year's card and haven't received a new one.

 

[Nick]

This was my email to the club;

Yeah that's not very clear at all.

Make sure you say you don't have one from this season at all

 

[Liquid Gold]

This was my email to the club;

That is waffle mate.

Just tell them you haven't been issued a new card and are still using last seasons.

 

[Johhny Blue]

Some people don’t and too be honest i don’t read many on my personal e mail as it’s swamped with junk according to my phone I have 13,195 unopened emails

So that’s why you never get back to me?

 

[SkyBlueScottie]

This was my email to the club;

The club assumed your new card had failed, quite rightly as the email sent doesnt actually explain your aituation very well, ie you have not recieved a new card.