its irrelevant it’s a roll back on existing customers and a total lack of awareness
its irrelevant it’s a roll back on existing customers and a total lack of awareness
In this context do you see yourself as a customer or fan?
Fantastic from Doug and club. I will remain in my seats and pay the extra instead of going to family zone, thank god.
In this context do you see yourself as a customer or fan?
It’s only changed as people moaned. You were happy to nod and move. Get your tongue out kings arse
So people aren't happy to credit him for listening to the people who were angry.
If you supported the prices, you're not allowed to credit him for listening?
Have they got Fisher back in to write the press releases?We know that our fans will respect the age ticket categories
It doesn’t impact me - it’s a customer relations disaster
Oddly when governments do it you’d respond differently
Kings first commercial strategy has fell flat on its arse
He does have a point though.I'd argue a decision a government makes is more important than deciding to drop the season tickets by 75 quid though.
Prices and concessionsWhich colleagues and about what?
Pre-covid they used to check your ticket before the turnstile, no reason this can't be done again. Colour code tickets / season ticket cards so it's very easy to tell who is using a concession ticket. As has been said several times easier to not let people in on the wrong ticket than try and kick them out
In a part of the ground nobody wants to sit in.I said he gave people the option to have cheap tickets if they wanted.
Fair play evoIt's 150 cheaper than it was , and I'm happy to pay 700 for the 3 of us to stay in Singers corner .
Not sure you’re correctIt doesn’t impact me - it’s a customer relations disaster
I wouldn’t I’d assume it’s included in the £125Fair play Doug for listening and doing a u-turn. £125 for my daughters ST is more palatable now. Presumably that’s in addition to the £50 JSB membership though? Not mentioned in the new article so I’ll assume it is.
It doesn’t impact me - it’s a customer relations disaster
It doesn’t impact me - it’s a customer relations disaster
he is thoughNot sure you’re correct
Balanced with listening to feedback and acting quicklyhe is though
24 hours after saying it's all on you and you ignored your more experienced in football staff to backtrack isn't a good look
spinBalanced with listening to feedback and acting quickly
just donate the extra to the season ticket fundfor the record i still think my ticket should be higher in price to allow lower kids and concessions prices
Maybe to some or mostspin
good ideajust donate the extra to the season ticket fund
The marginal difference is £295 to £480 so considerably more than £40.How many existing holders do we have between 61 & 64? I'd guess around 1000 max. If it is and the marginal difference is £40 then it's not a significant sum and all they had to do was say new ones at 60, but existing who renewed they would continue to honour (would only be 3-4 years max with eg 25% falling off each year. It's still not too late to do that. An easy win and not that material in terms of total revenue.
Why did it have to happen like this though Pete? If supporter reps like yourself have supposedly been advocating for us through the whole process, why is it that Doug King seems to have been totally blindsided by the response?Balanced with listening to feedback and acting quickly