Oh man, I'm really trying (as my wife describes me!).
It's not the normal crazy, wacky, fluffy Carrey type stuff, but some extremely good scenario's, awkwardly, dark humour!
I....won't...let...it...lie :shamefullyembarrased:
Ok, if you do have a Windows PC/tablet etc. can you flush the DNS from there, it may or may not help, but worth a shot as you're clearing the Router DNS (I believe).
Copy and paste this http://192.168.0.1 into your browser from a PC, Mac, Tablet or even a phone (bigger size the better, so you can see the details) will get you into your router and the "Settings Password" (NOT WiFi password) should be on the bottom of the Router.
There should be a "Connected...
I've got Hub 3.0 (Virgin too) at the moment, never had any drop out issues (with older routers either).
Which Hub and speed do you have?
It could be a few things that disprut the 2.4ghz signal to your wireless gadgets, (don't laugh as this happened to us!) Microwave being on as it interfered...