The cast majority of clubs use ticket master it also could be we are contracted to use them over a certain period of time. I thought they had already said that the couldn’t take the full allocation as QPR could not get them to the club before Thursday last week. As I understand it we as a club then are liable to make up the difference if we do not sell additional tickets requested.
I've often read this point about clubs being liable for costs if not selling additional tickets, but is this actually true? Doesn't seem to make a lot of sense given that the home team take the money from ticket sales anyway, so say for instance we had only sold 500 extra QPR tickets and not the full 800+, at £30 a ticket QPR will have done themselves out of £15k in ticket sales by adopting that approach. Of course on the flip side when we play at home to QPR we will want them to sell tickets to their fans, and will want them to sell as many as possible, so it makes sense from both club's perspectives to not restrict sales by imposing liability costs for unsold tickets.
I suspect what actually happened with QPR is that we ourselves didn't request the full allocation possibly due to Ticketmaster issues (is this happening with other clubs who use Ticketmaster?) combined with our own stretched staffing levels. The obvious answer to this and lesson learnt would be to put away tickets on sale much earlier, so there is time to get extra tickets sold if required. Not quite sure why we didn't request the full QPR allocation from the off anyway as to me it was clear we would sell those tickets for this game. Millwall is next away game so is a more difficult one to call in regard to the support we can expect there. A lot of people feel uneasy about travelling there, but if we do well in our next 2 home games we could take a large following regardless if allowed.
I do hope that the club addresses these issues sooner rather than later, because if we carry on with this good start particularly, and demand remains high for tickets, this situation is likely to re occur, and we really should be encouraging as much support as possible both home and away to ride the wave of the feelgood factor we have at present.
edit - Just seen Londonccfcfan's post which makes it look like our backroom staff are having to pick up the slack from Ticketmaster failures. Given the scale of Ticketmaster's operations I am pretty shocked at their apparent ineptitude, and I hope the club have some kind of penalty clause set, if they fail to provide the service expected of them.
