BA flights grounded (2 Viewers)

chiefdave

Well-Known Member
Last one wasn’t really down to WFH it was down to procedures not being up to date

tbh given how often this is happening now I tend to think it’s down to something else which for obvious reasons they don’t want to make public. Same as banks never tell you when they’ve lost a fuckton of money
 

Earlsdon_Skyblue1

Well-Known Member
BA infamously have a very bad IT network. They outsourced all their shit to India and not only do their flights get regularly scuppered by outages, their website & App go down all the time as well. You frequently can't even book a flight on there.

A symbol of a declining airline, and country to be honest. Can't get the basics right.
 

Sick Boy

Super Moderator
BA infamously have a very bad IT network. They outsourced all their shit to India and not only do their flights get regularly scuppered by outages, their website & App go down all the time as well. You frequently can't even book a flight on there.

A symbol of a declining airline, and country to be honest. Can't get the basics right.
I’d rather fly with RyanAir or EasyJet than them for a short haul flight. The whole experience is just shit.
 

MalcSB

Well-Known Member
Last one wasn’t really down to WFH it was down to procedures not being up to date

tbh given how often this is happening now I tend to think it’s down to something else which for obvious reasons they don’t want to make public. Same as banks never tell you when they’ve lost a fuckton of money
The official report was wrong then?
 

SBAndy

Well-Known Member
BA infamously have a very bad IT network. They outsourced all their shit to India and not only do their flights get regularly scuppered by outages, their website & App go down all the time as well. You frequently can't even book a flight on there.

A symbol of a declining airline, and country to be honest. Can't get the basics right.

Isn’t BA owned by American Airlines now?
 

chiefdave

Well-Known Member
The official report was wrong then?
We might be talking about different incidents. The one I'm talking about nobody thought to call the company who actually made / support the system and when they were finally informed they fixed it within minutes.
 

Earlsdon_Skyblue1

Well-Known Member
Isn’t BA owned by American Airlines now?

They codeshare with American Airlines, but they're owned by IAG who also own Iberia and Aer Lingus. Part of that group are also Vueling, who get a special mention as one of the shittest airlines I have ever been on.

Tried to travel on them once and they kept cancelling the flight several days in a row. Pulled in about a grand in compensation. Got to the point where I was rebooking the flight like putting on an accumulator and it was just paying out.
 

fernandopartridge

Well-Known Member
BA infamously have a very bad IT network. They outsourced all their shit to India and not only do their flights get regularly scuppered by outages, their website & App go down all the time as well. You frequently can't even book a flight on there.

A symbol of a declining airline, and country to be honest. Can't get the basics right.

Agree with you. The UK has for so many years decided to follow an approach of maximising profit through cost savings and outsourcing and it's all coming back to bite.
 

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