The health and safety zone isn't a club decision so either the club are lying about it, wouldn't be the first time, or the blame lies elsewhere. Maybe something for the local media to follow up and ask the H&S people why it is not a problem at every other ground in the country but is a problem at the Ricoh.
In terms of having fans behind the goal, it would be great if the whole ground was full but it isn't and if we're paying per stand there's a financial side to this as well. People complained when they tried to do the same last season so they reversed it but the stand was still empty every week. If you put home fans behind both goals which stand do you close? You're going to upset even more people if you close the east stand.