Club Shop Vouchers (2 Viewers)
- Thread starter Alex1987
- Start date
ST this year and last year
skybluelee
Well-Known Member
I'd like to do know this as well. It's a bit crap if you have to use them individually when any order comes with £6 postage.
Nick
Administrator
I had both and only got a tenner. The pricks
AOM
Well-Known Member
I thought they were all £25 vouchers for all adult season ticket holders from either of the last two seasons? Unless I'm misreading...
Supporters who had a Championship Club Membership in 2020/21 or a Season Ticket in 2019/20 will also receive a shop voucher when they purchase their Membership as an additional thank you following the impact of COVID on those seasons – this will be a £25 voucher for those who bought an Adult/Concession package, or £10 for Under 16s. Fans will have until the end of 2021 to use this voucher.
Should let them know though
skybluesam66
Well-Known Member
My code is not recognised. Any tips?
skybluesam66
Well-Known Member
You shouldn’t have been using an under 16 season ticket
AOM
Well-Known Member
Send it over and I'll give it a go from my side
Nah, probably worth sending the club shop an email assuming there is one?
rob9872
Well-Known Member
Go to the store at the game.
shmmeee
Well-Known Member
I thought the vouchers were only valid online?
rob9872
Well-Known Member
Oh not sure then, guess I'll need to read t's&c's
Correct
LevelBest
Member
I checked this with the club shop and the club and retail partner are looking to see if this can be changed to accept more than one voucher on an order but they can't confirm if it will be possible or when it may happen.
I emailed ccfc and they've told me its standard practice not to allow you to apply more than one gift card to an order. What complete BS.
shmmeee
Well-Known Member
And £6 shipping is standard practice is it? It’s be fucking cheaper for Uber Eats to deliver their shit.
Just to check I’m right on this: you can’t use them in person, and you can’t use more than one. So it’s £4 off?
That’s pathetic if so.
LevelBest
Member
It's frustrating as my Daughter and I will have to do two orders to the same address and it's not like the postage is cheap
Liquid Gold
Well-Known Member
£6 postage is a pisstake. I don't care if it isn't the club making the money, they need to pull their finger out and get a more cost effective supplier.
lord_garrincha
Well-Known Member
They're scoring more own goals with this than Dabo at Oxford... They 100% know that the £10 vouchers would be accompanied by a £25 adult voucher, so this situation would obviously arise.
What makes it worse (whether true or not) is that they are absolving blame and putting it on the door step of the online store. They need to front this one up & rectify it.
If it wasn't CCFC I'd start boycotting the company to be honest. They are relying on the loyalty of fans like me who they know will come back for more, but how many casuals/part-timers do they put off with things like this (appreciate this is only for the more loyal so perhaps a bad example)
Nick
Administrator
Would you actually though?
Liquid Gold
Well-Known Member
Yeah, if I was shopping for a random T-shirt and they tried to charge £6 postage I just wouldn't buy it
D
Deleted member 5849
Guest
If it ended up being Yodel, no bugger would get their merch, however!
Nick
Administrator
It's not up to the club though...
rob9872
Well-Known Member
I assume irony, but certainly it would appear there is no appetite to make it their issue.
Liquid Gold
Well-Known Member
Club shop isn't the club's problem
Ticketing isn't the club's problem
bla bla bla bla
If they can't do anything about it then they shouldn't be picking shit suppliers that mean they have no influence.
Nick
Administrator
Read what I put.
Buy the stuff in store to save paying delivery. The vouchers do seem quite pointless to be fair.
shmmeee
Well-Known Member
Read what I put.
Buy the stuff in store to save paying delivery. The vouchers do seem quite pointless to be fair.
It’s just poor PR. If they’d given everyone a £5 voucher you can use in store no one would be bitching yet the result would’ve been the same.
Liquid Gold
Well-Known Member
£25 voucher is pointless?Read what I put.
Buy the stuff in store to save paying delivery. The vouchers do seem quite pointless to be fair.
COV
Well-Known Member
They've tried to do the right thing but clearly someone hadn't realised the implications of the £6 & so they didn't realise what it actually means, not sure talking of boycotts is entirely realistic- isn't it ultimately that people are getting something for free, but just not as much as they were told they would be?