You are dead right. If it was only the communication and message that the government got wrong then that wouldn't have been so bad, but when you make huge blunders of everything and then compound it with nonsensical communication & lies then you really do have a recipe for a complete catastrophe.
At the start we had people saying "not the time to call them out", "they are listening to scientists", parking all logic in some kind of act of blind faith (hope?), and in fact getting pretty wound up that some in the media/ elsewhere were pointing out the glaringly obvious mistakes, as if it was somehow in bad taste. As it turns out, surprise surprise, it was actually dead right to call out the mistakes that were being made. All this stupidity of putting unquestioning faith in what the govt said was always going to be a disaster- I mean look at them, incompetent, patently dishonest & pathetically inept- it was obvious from day one they were going to end up top of the pile for "worst handling of the virus", and thats exactly how it has turned out. Too many people happily consuming the soundbites & reassuring words, looking for a bit of hope which blinded them to reality, which is that these people have killed thousands while telling you that you should be proud of how they have handled it. Unbelievable stupidity, political loyalties or just desperate for hope, who knows, but if there is one thing to come out of it then I hope its that people stop swallowing all the bullshit from the govt and call it out as it is. Like you say- if you keep swallowing it then you're the mug, you're behaving exactly as they want you to and you have zero right to complain.