Currently queuing outside the ground. Unbelievable shambles from the club.
Dad forgot his ST, we go to a window by the VIP entrance with a great big “General Ticket Office” sign by it. Got to the front of one of two identical windows. Told it’s the wrong window and to go to the other. Go there. Explain the issue. Told to wait. Wait ten mins. Then get told we need to go to the ticket office. Go to the ticket office and we’re told no you need to go to the old ticket office. Go there guy comes up and asks what we want and directs us to a queue. Wait another fifteen mins. Woman in a 30th birthday badge asks us why we’re in the queue and we explain she talks to us like a piece of shit saying we’re in the wrong place. We say we were explicitly told to be here she says she’ll make an exception but this queue only accepts physical cards not Apple Pay. Not joining the back of a queue that hasn’t moved an inch in the ten mins we’ve been in it.
Fucking shambles and jokes customer service from every single person we’ve interacted with.
Still, Singers Corner sound happy.
