Skybluekyle
Well-Known Member
Agree in part that high street banks were closing before the pandemic (apologies, my statement was too restricted - difficult to be succinct on the internet sometimes), but the conditions for the rise of challengers was not created by the industry but by the challengers themselves, assisted by the Prudential Regulation Authority and the rise of fintech firms in wake of the financial crises in 2007-2008.High street banks were closing in their droves before the pandemic, they have inadvertently helped to create the conditions for new entry from the challengers.
It was deemed that there was a gap in the market place for digital services which were ignored by the high street banks. The traditional banks invested in digital operations, and naturally came with it a decrease in footfall in branches, the industry dynamic changed and forced the high street banks to adjust their long-term strategy - in attempt to avoid the Netflix/Blockbuster scenario.