Family zone ticket exchange (8 Viewers)

MalcSB

Well-Known Member
To be fair it’s good for the future of the club to get as many younger fans on board as possible.
Not necessarily at the expense, literal and metaphorical, of existing ones.
 

MalcSB

Well-Known Member
Those people are perfectly able to buy outside the FZ right now so presumably not.
I think he means adults who:-

a) actually have children to take, and
b) actually take them

i.e, not the fraudsters who have spoilt it for genuine families.
 

COVKIDSNEVERQUIT

Well-Known Member
Someone should set up an exchange for kids that can't go to the night games. 😲😱
 

Alan Dugdales Moustache

Well-Known Member
The club have never said that's the case? Just that adults must attend with a child.
So if you take 5 kids and 4 can't make it, will the adult still be able to go in with 1 child ?
 

edgy

Well-Known Member
All sounding a bit better now they've confirmed you will get a discounted match ticket if you have to surrender your ST to the exchange.

The 48hr rule is a bit harsh as things happen in life at shorter notice - however these things shouldn't happen more than 3 times a season.

They've also stated discretion will be used for individual cases......
 

wingy

Well-Known Member
All sounding a bit better now they've confirmed you will get a discounted match ticket if you have to surrender your ST to the exchange.

The 48hr rule is a bit harsh as things happen in life at shorter notice - however these things shouldn't happen more than 3 times a season.

They've also stated discretion will be used for individual cases......
The Web gets weirder, who are all these juniors with adults going to come from?
 

chiefdave

Well-Known Member
Looks like they've taken everything on board and tried to make it part of the terms and conditions. Not sure there can really be too many complaints with what they've come up with.

We all know there's people taking the piss and they're the people they want to stop. As with kids ticket prices in general they've had to take action as too many people are trying to get in on the cheap when they aren't entitled to.
 

Sky Blue Pete

Well-Known Member
Looks like they've taken everything on board and tried to make it part of the terms and conditions. Not sure there can really be too many complaints with what they've come up with.

We all know there's people taking the piss and they're the people they want to stop. As with kids ticket prices in general they've had to take action as too many people are trying to get in on the cheap when they aren't entitled to.
Obviously cynically maybe tickets aren’t selling as hoped
 

Dimi_Konstantflapalot

Well-Known Member
Surely the simplest solution is to raise adult season tickets in that zone to those of adults in other areas of the ground, so that they have nothing to gain from purchasing a season ticket for a non attending child. If adult season ticket holders in the FZ were paying the same as in other areas, there surely wouldn't be such an issue about the child ticket holders not attending games here and there. Would those adults with tickets in the FZ be happy with that?
Referring back to this post - still think the club have made this whole FZ thing unnecessarily complicated with half-baked T&Cs being revised while STs are on sale. Remove the incentive for cheaper adult tickets by making them the same as the other standard zone area and partially offset that with greater discounted rates for children
 
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Alex1987

Well-Known Member
I'm still slightly confused with the strikes and less than all members attending.

So if I attend and one of my children don't (I have 1 adult and 2, 5 year olds). It sounds like I can't put just the 1 on the exchange, so would I automatically get a strike?

Or is this where the discretion comes in?
 

RossB7

Well-Known Member
So the club will give the pro rata value back to the ticket holder, but not charge the pro rata rate in the standard zone for the new ticket. Just charging a £6.50 upgrade price would have been far easier, and fairer, considering the club are forcing adults who have a child who can't make it to move, after they have committed to a season ticket.
 

CCFCSteve

Well-Known Member
Obviously cynically maybe tickets aren’t selling as hoped

It’s May Pete ! I doubt that’s the reason. The club should’ve released this info at time of STa going on sale but it’s the right solution either way.

Also, I appreciate quite a few have said just remove the cost saving between FZ and standard adult to make it simpler….that’s great, apart from if you’re a parent who can’t afford to take their kid at that price !

It doesn’t affect me but fair play to the club for keeping a cheap option for fans with kids.
 

Viktor17

Well-Known Member
I'm still slightly confused with the strikes and less than all members attending.

So if I attend and one of my children don't (I have 1 adult and 2, 5 year olds). It sounds like I can't put just the 1 on the exchange, so would I automatically get a strike?

Or is this where the discretion comes in?
Correct. Ive had this confirmed via email also.
 

shmmeee

Well-Known Member
So what’s the rules now?

You get two attendances without a kid then after that your ticket is revoked?

If you put all the tickets in your group up more than 48 hours before you’re OK up to 11 times a season.

If you have one kid going and one not they’ll figure it out as they go

You get the pro rata of all (?) tickets in your group back that you can then take off your adult ticket elsewhere.

Is that right?
 

Noble

Well-Known Member
So what’s the rules now?

You get two attendances without a kid then after that your ticket is revoked?

If you put all the tickets in your group up more than 48 hours before you’re OK up to 11 times a season.

If you have one kid going and one not they’ll figure it out as they go

You get the pro rata of all (?) tickets in your group back that you can then take off your adult ticket elsewhere.

Is that right?
Simple!
 

AOM

Well-Known Member
So what’s the rules now?

You get two attendances without a kid then after that your ticket is revoked?

If you put all the tickets in your group up more than 48 hours before you’re OK up to 11 times a season.

If you have one kid going and one not they’ll figure it out as they go

You get the pro rata of all (?) tickets in your group back that you can then take off your adult ticket elsewhere.

Is that right?

 

Viktor17

Well-Known Member
So what’s the rules now?

You get two attendances without a kid then after that your ticket is revoked?

If you put all the tickets in your group up more than 48 hours before you’re OK up to 11 times a season.

If you have one kid going and one not they’ll figure it out as they go

You get the pro rata of all (?) tickets in your group back that you can then take off your adult ticket elsewhere.

Is that right?
Crystal clear! I’ve seen discretion used a lot - basically as you say - they don’t know.

look credit for trying to stop people taking piss - but this is just such nonsense and not needed.
 
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skybluecam

Well-Known Member
So what’s the rules now?

You get two attendances without a kid then after that your ticket is revoked?

If you put all the tickets in your group up more than 48 hours before you’re OK up to 11 times a season.

If you have one kid going and one not they’ll figure it out as they go

You get the pro rata of all (?) tickets in your group back that you can then take off your adult ticket elsewhere.

Is that right?
0

15

Yes

No just your pro rata rate for your adult ticket.
 

skybluecam

Well-Known Member
So if they spot you once you lose your STs?
This area is to be used by families and therefore any lone adult(s) would not be allowed, under any circumstances, in this area without a junior.
🤷‍♂️ that suggests to me they would try and stop you entering. Not sure how feasible it is, but these days they'll certainly know if you go alone after the fact.
 

SBAndy

Well-Known Member
So the club will give the pro rata value back to the ticket holder, but not charge the pro rata rate in the standard zone for the new ticket. Just charging a £6.50 upgrade price would have been far easier, and fairer, considering the club are forcing adults who have a child who can't make it to move, after they have committed to a season ticket.

Not that it affects me, but that’s what I picked out. You’d still be expecting ST holders to fork out up to £21 for a match ticket for a game they effectively already have a ticket to.
 

ccfc1234

Well-Known Member
The club are digging themselves a Public Relations hole and appear to be still digging. The amount of rules, clauses and caveats they are putting in the family zone is becoming ridiculous. I get the family zone is cheap and those that sit there have a great deal but are the club seriously going to police it that zealously and start removing season tickets from fans?

Is it right that family zone fans have to spend time out of their busy lives putting their children's (and seemingly theirs) tickets up on the exchange for midweek games that the kids cant make sure to school. It all feels a bit oppressive and frankly I think the club should just up the price of the tickets and not invest money in trying to police families so closely and potentially create bad publicity for the club!

Who is this the brain child of?
 

Saddlebrains

Well-Known Member
The club are digging themselves a Public Relations hole and appear to be still digging. The amount of rules, clauses and caveats they are putting in the family zone is becoming ridiculous. I get the family zone is cheap and those that sit there have a great deal but are the club seriously going to police it that zealously and start removing season tickets from fans?

Is it right that family zone fans have to spend time out of their busy lives putting their children's (and seemingly theirs) tickets up on the exchange for midweek games that the kids cant make sure to school. It all feels a bit oppressive and frankly I think the club should just up the price of the tickets and not invest money in trying to police families so closely and potentially create bad publicity for the club!

Who is this the brain child of?


Give you 1 guess
 

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