Non existent Internet (1 Viewer)

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Brighton Sky Blue

Well-Known Member
My internet comes from mobile broadband supplied by O2. The dongle works fine, I show great connectivity and great signal, but none of my browsers can connect to the net-so that's IE, Chrome, Firefox; none of them work. What's going on here? Seems very odd that this has started happening for no apparant reason-any tech savvies out there who can help would be most appreciated! :mad:
 
SkyBlue_Am

SkyBlue_Am

New Member
Have you turn it off and then turn it back on again?!? (amazing how many problems this solves lol)
 
Nick

Nick

Administrator
Can any other programmes like Email or Messengers that don't use a browser connect to the net?
 
H

hughescov

New Member
I will just go straight to possible solutions:

1) Restart Laptop/PC
2) Uninstall and reinstall software that came with dongle
3) System restore your Laptop/PC to an earlier date (via start>programs>accessories>system tools>system restore) Will not wipe any valuable data, only updates and program changes since the date you go back to, so a few days before the problem started would be good. Some restore points don't work so try another if it says it failed.
4) Ring 02 ;)
 
B

Brighton Sky Blue

Well-Known Member
hughescov said:
I will just go straight to possible solutions:

1) Restart Laptop/PC
2) Uninstall and reinstall software that came with dongle
3) System restore your Laptop/PC to an earlier date (via start>programs>accessories>system tools>system restore) Will not wipe any valuable data, only updates and program changes since the date you go back to, so a few days before the problem started would be good. Some restore points don't work so try another if it says it failed.
4) Ring 02 ;)
Click to expand...

Haha, I tried all of the obvious things a week ago-I got put through to an Aussie chap in Glasgow (figures), who took me through hours of troubleshooting with no joy at the end of it. I'm not using the latest browsers of IE and Firefox, but am using the most recent version of Chrome-nothing that requires internet access will connect (so Skype/MSN/Outlook all bust).
It looks likely as though I'll need to get the laptop checked out or just outright replaced, neither of which are desirable as they're both potentially expensive things to do. Thanks for all the suggestions :D
 
Nick

Nick

Administrator
Have you tried it on proper internet? Broadband etc?

Sounds like the dongle to me...
 
Nick

Nick

Administrator
You can't connect to the internet on your home broadband either? It would be hard to see without looking at it.

Do you have any proxy settings set? Have you run spyware checks?
 
B

Brighton Sky Blue

Well-Known Member
Nick said:
You can't connect to the internet on your home broadband either? It would be hard to see without looking at it.

Do you have any proxy settings set? Have you run spyware checks?
Click to expand...

No proxy settings and all the spyware's gone-Windows Firewall/Defender are both off too. I'm pretty tempted to sell it (being quoted £150), and buy another second-hand one; can't be bothered paying for someone who still might not solve the problem.
 
Disorganised1

Disorganised1

New Member
Get rid - Vista is a walking disaster - I say walking because it doesn't run.

Does it say you have limited connectivity ? All the bars are up but it says limited connectivity ?

If it does its something to do with the handshake between O2 and your laptop, I don't know what cures this, but it happened after one of the Vista updates, the only way out is to install the next update - but you can't do this whilst you can't connect.

Go back a couple system updates and set it to auto update and leave it running.

But my first answer is the best.
 
B

Brighton Sky Blue

Well-Known Member
Disorganised1 said:
Get rid - Vista is a walking disaster - I say walking because it doesn't run.

Does it say you have limited connectivity ? All the bars are up but it says limited connectivity ?

If it does its something to do with the handshake between O2 and your laptop, I don't know what cures this, but it happened after one of the Vista updates, the only way out is to install the next update - but you can't do this whilst you can't connect.

Go back a couple system updates and set it to auto update and leave it running.

But my first answer is the best.
Click to expand...

Seems the most viable thing to do is just to get rid to be honest. I'm having to rely on my phone for internet at the moment which is hardly ideal, and that I'm still being charged for internet I can't use is equally frustrating-so I'll just trade the computer in and get a replacement altogether. Thanks for the help guys :)
 
S

SkyBlueScottie

Well-Known Member
Brighton Sky Blue said:
My internet comes from mobile broadband supplied by O2. The dongle works fine, I show great connectivity and great signal, but none of my browsers can connect to the net-so that's IE, Chrome, Firefox; none of them work. What's going on here? Seems very odd that this has started happening for no apparant reason-any tech savvies out there who can help would be most appreciated! :mad:
Click to expand...

You were looking at too much porn
 
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