I'd bet that 95% (or more) of business failures are due to poor management and not the people at the bottom doing the actual work.so its just the leadership of the club that's lacking. That might cause us a problem or two. Woolworths had plenty of people on the shop floor.
Can you really compare just a list of names? Some of those people could be part-time and there is no mention of salaries.Okay so I have taken out football operations and things like bar manager, chef etc. so trying to compare like for like with back office staff between CCFC and Walsall:
CCFC staff
FINANCE
Finance Controller: Alex Gault
Financial Administrator: Lorraine Sliwowski
Financial Administrator: Gillian Coulson
CLUB SHOP/TICKET OFFICE
Ticketing Assistant: Shelagh Brock
COMMERCIAL
Commercial Director: Adam Brearley - Leaving soon, unsure if being replaced......
Corporate Sales Manager: Tynan Scope
Commercial Administrator: Suzette Johnson
Head of Communications: Laura Hunter
Publications Editor/Graphic Designer: Mark Stokes
Media Executive: Billie Marshall
Head of Marketing: Mark Hornby
CCFC total 11 (soon to be 10)
Walsall
accounts: Michelle Draisey, Liz Withey
Wages Administrator: Debbie Saunders
Receptionist: Diane Williams
Business Development Manager: Dianne Elsworth
Commercial Manager: Wayne Thomas
Conference & Events Department: Vicki Chambers (Conference & Events Manager), Sharna Patel -
Ticket Office Manager: Gemma Park
Supporter Liaison Officer: Daniel Mole
Media Officer: Dale Moon
Programme Editor & Club Journalist: Daniel Briggs
Marketing Officer: Daniel Clarke
Official Photographer: David Linney
Additional Photography: Kevin Grice
Walsall total 15
33% more staff than us, whilst we are a bigger club on the basis of having a 40% higher average gate.
Having read the op and the comments regarding staffing I think there has to be some reality here.
1 full time marketing person is completely adequate. I have managed many franchised retailers over the years with massively higher revenues and less certain footfall and that's the norm. Generally a graduate on around £16k is typical. There is very little justification in any more investment in that area.
Corporate wise again I'd expect no more.
The board is an interesting one. Most football boards are full of non paid people who often have loaned the club money. We have had many board members in the past who have contributed little if anything.
I guess the real problem with sisu has always been the owners have never had football experience and always it seems employed the wrong people. Ranson was only ever interested in himself and his financial benefits. Deliue was a disaster at Southampton so it was farcical to go that route. They've never had a strategy from above.
When Mowbray and Venus came in they were allowed total running of the football budget which ultimately proved a disaster, resigning veterans on high end contracts and signing players from Newcastle, Huddersfield and blowing cash on Jones and Turnbull. A real football owner may have reigned this in. With the budget they had they could easily have adopted a rigid league 1 salary cap and signed league 1 and 2 players on 2 year deals and worked with them.
I think in the end they've actually not been controlling enough. Employing poor people has led to the failures we've seen.
Mowbray and Venus wholly mismanaged the situation and are the latest in a very long line.
Having read the op and the comments regarding staffing I think there has to be some reality here.
1 full time marketing person is completely adequate. I have managed many franchised retailers over the years with massively higher revenues and less certain footfall and that's the norm. Generally a graduate on around £16k is typical. There is very little justification in any more investment in that area.
Completely disagree with this I'm afraid. I have a good idea of the range and volume of responsibilities of this area at the club (and others) and it is not adequate in the slightest. The person in question who does it does a very good job, but many clubs will have full time people just on social media, not including admin of JSBs, customer services enquiries, managing mascots, ticketing deals (e.g. Tickets for schools), marketing campaigns, community relations and plenty of other general duties as well that I don't know about. I've seen negative comment on club marketing plenty of times on here and as someone said earlier it isn't the people that are doing the job, it's the decisions made above them - in this case that it is under-resourced and it's not fair on the person in question who no doubt works incredibly hard, but it's like swimming in treacle.
Corporate wise again I'd expect no more. Don't disagree with this in view of the fact our non-match day activity is pretty minimal. Again, would say this highlights my fundamental point from the OP about stuff being done on the cheap - in this case trying to get the stadium and then losing out on other revenue opportunities when that fell through.
The board is an interesting one. Most football boards are full of non paid people who often have loaned the club money. We have had many board members in the past who have contributed little if anything. Boards should be people with business expertise and contacts to hep develop and further the club. Ours appears to have neither and has not done for a long time
I guess the real problem with sisu has always been the owners have never had football experience and always it seems employed the wrong people. Ranson was only ever interested in himself and his financial benefits. Deliue was a disaster at Southampton so it was farcical to go that route. They've never had a strategy from above. Agreed 100%
When Mowbray and Venus came in they were allowed total running of the football budget which ultimately proved a disaster, resigning veterans on high end contracts and signing players from Newcastle, Huddersfield and blowing cash on Jones and Turnbull. A real football owner may have reigned this in. With the budget they had they could easily have adopted a rigid league 1 salary cap and signed league 1 and 2 players on 2 year deals and worked with them. Don't disagree but people weren't complaining when we were top of the league this time last year. We had the opposite previously when Waggott was here (deeply unpopular in inner circles apparently by the way), he was playing football manager with the club and identifying players himself - Denzil Slager anyone? Somewhere in between would be good.
I think in the end they've actually not been controlling enough. Employing poor people has led to the failures we've seen.
Mowbray and Venus wholly mismanaged the situation and are the latest in a very long line.
Management is mainly to blame in all failures, i'd get a consultant company in.I'd bet that 95% (or more) of business failures are due to poor management and not the people at the bottom doing the actual work.
Management is mainly to blame in all failures, i'd get a consultant company in.
ive already started, this is the first season I have not purchased a season ticket since 1992/93 season.I don't post on here a lot, but after today I just couldn't help myself - I had to vent some frustrations somehow.
I have sources within the club (I won't elaborate, so people can believe what I say or not), and there are some hardworking people that are really fighting a losing battle. It will come as no surprise that everything at the club is done on the cheap.
The staff structure is absolutely minimal - one marketing person, 2-3 corporate sales staff, two communications staff, couple of finance staff and that is pretty much it on the non-footballing front. There are probably non-league clubs out there that have bigger staff teams. There is no leadership and hasn't been for years. Internal communication from the top down is non-existent.
Every time someone leaves they are rarely replaced and it falls on the already stretched and undervalued staff to pick additional work up - with no thanks. If people are replaced it is done on the cheap, as has been the case with Kieran (the old communications guy) being replaced by his understudy who was originally employed on a salary of about 15k. The quality can be seen with things like wrong scores on social media, incorrect attendances tweeted out and poor errors behind the scenes. This isn't a pop at the staff member in question, but it shows what happens when you do things on the cheap. The same could be said about Venus coming in for Mowbray. Anderson hasn't been replaced and it's unlikely that the commercial director who has just left will either. Things had got that tight financially that people aren't allowed to spend a penny on anything - including things like CDs for pictures for the mascots of their special day. It sure if that is still the case, but believe it or not, it was and that is a genuine example of how things were/ are.
I find it quite frustrating reading here and seeing numerous half-hearted marches. Whilst it is great that the organisers of these are actually doing something and trying to take action, let's face it - they have no impact. How many marches have there been and what impact have they had?
For me the only way they will go is a complete boycott. I understand not everyone wants to do this or agrees with it, but none of us know their plans for the club and marches and petitions are falling on deaf ears. Either some drastic action needs to happen or we just have to accept it, ride it out and see what their end game is. Nothing else will have the desired outcome that we all so desperately want.
The football authorities will not step in, no chance. They wouldn't want to open themselves up to the risk of litigation by getting involved and at the end of the day, all football bodies have different responsibilities and areas of jurisdiction. Running of the business of a football club isn't anyone's responsibility.
We will get relegated this season and the club is drifting towards obscurity, it's desperately sad and not fair on fans. The one time that the owners have taken notice was when the fans voted with their feet in Northampton. They were pretty quick sharp to come back when it became apparent their business plan wouldn't work and they had overestimated how many people would make that journey.
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