Season tickets for 2024/2025 season (13 Viewers)

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chiefdave

chiefdave

Well-Known Member
Sky Blue Pete said:
That’s the rationale
I think individual cases need a closer look and John would want to
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Just had an email from the O2. You can now only even attempt to get accessible or carers tickets if you purchase a card and go through a process of providing documentation to establish that you are legally entitled to the level of support you are claiming.

This is definitely the way things are going, as with so many things there are who have abused the system to get cheap or free tickets when they're not really needed and the number of people doing so has got to a point where many venues believe it is out of control and impacting their revenues.

Of course the problem is, as we saw with the family zone, when you clamp down on people abusing any system you will catch genuine cases in your net. The key for me is always how the discretion is applied.
 
Sky Blue Pete

Sky Blue Pete

Well-Known Member
chiefdave said:
Just had an email from the O2. You can now only even attempt to get accessible or carers tickets if you purchase a card and go through a process of providing documentation to establish that you are legally entitled to the level of support you are claiming.

This is definitely the way things are going, as with so many things there are who have abused the system to get cheap or free tickets when they're not really needed and the number of people doing so has got to a point where many venues believe it is out of control and impacting their revenues.

Of course the problem is, as we saw with the family zone, when you clamp down on people abusing any system you will catch genuine cases in your net. The key for me is always how the discretion is applied.
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Me too
 
S

SBT

Well-Known Member
Sky Blue Pete said:
Old guy with a season ticket for 55 years doesn’t get one due to a change of policy on carers mmmmmm not sure
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No-one forced the club to change their policy - clearly they feel there should be a different threshold to meet demand for tickets and make the maximum amount of money from it. There will inevitably be people who miss out as a result, and the club should own that, rather than try and make things up as they go along, one STH at a time.
 
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Alex1987

Well-Known Member
Mate of mines mum has an over 65 ticket. Asked if he could upgrade her to the adult price (so his sister can use it essentially when she can't make it) but said absolutely not.

Club literally turning down free money
 
Sky_Blue_Dreamer

Sky_Blue_Dreamer

Well-Known Member
Alex1987 said:
Mate of mines mum has an over 65 ticket. Asked if he could upgrade her to the adult price (so his sister can use it essentially when she can't make it) but said absolutely not.

Club literally turning down free money
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Would be madness if true.

Club have been fed up of people using concessionary tickets illegally but someone tries to do the right thing and is denied. No wonder people don't bother.

Just tell the sister to have heavy make-up, a sky blue rinse, wear a cardie and a headscarf and walk with a slightly bowed back as she goes through the turnstiles..
 
chiefdave

chiefdave

Well-Known Member
Sky_Blue_Dreamer said:
Would be madness if true.

Club have been fed up of people using concessionary tickets illegally but someone tries to do the right thing and is denied. No wonder people don't bother.

Just tell the sister to have heavy make-up, a sky blue rinse, wear a cardie and a headscarf and walk with a slightly bowed back as she goes through the turnstiles..
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Why madness? When you actually look at what's being asked they're saying they don't want to renew the season ticket, they want someone else to be able to renew that seat. Suspect the system won't allow that as the seat is currently reserved for the person who had it last year and for obvious reasons there won't be a process for people to suddenly become younger.

And while we all know that people share season tickets what is being asked of the ticket office is technically in breach of season ticket terms & conditions which state the ticket is only to be used by the named purchaser.

Surely the easy solution is just to wait until the season ticket renewal period ends and the seat is released and then buy it for an adult?
 
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Alex1987

Well-Known Member
chiefdave said:
Why madness? When you actually look at what's being asked they're saying they don't want to renew the season ticket, they want someone else to be able to renew that seat. Suspect the system won't allow that as the seat is currently reserved for the person who had it last year and for obvious reasons there won't be a process for people to suddenly become younger.

And while we all know that people share season tickets what is being asked of the ticket office is technically in breach of season ticket terms & conditions which state the ticket is only to be used by the named purchaser.

Surely the easy solution is just to wait until the season ticket renewal period ends and the seat is released and then buy it for an adult?
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My understanding was that it was fine if done reasonably and not been used to make a profit.

Essentially in this situation it will be 360 for the club and an empty seat for 5 games versus 400 and no empty seats. Oh well he's just gone for the former and the club have lost £40
 
chiefdave

chiefdave

Well-Known Member
Alex1987 said:
My understanding was that it was fine if done reasonably and not been used to make a profit.
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AFAIK all the club have said, to Pete in one of the supporters meetings, was that passing your season ticket on to someone else to use is a breach of the terms and conditions but if its being used by someone in the same price category they will generally turn a blind eye.

I suspect that part of the problem is the system more than likely won't let the staff in the ticket office do something like this. The seat will be locked to the current ticket holder until release day and obviously they won't have an option on the system to say that someone is suddenly younger than in previous years.
 
Calista

Calista

Well-Known Member
chiefdave said:
AFAIK all the club have said, to Pete in one of the supporters meetings, was that passing your season ticket on to someone else to use is a breach of the terms and conditions but if its being used by someone in the same price category they will generally turn a blind eye.

I suspect that part of the problem is the system more than likely won't let the staff in the ticket office do something like this. The seat will be locked to the current ticket holder until release day and obviously they won't have an option on the system to say that someone is suddenly younger than in previous years.
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A stupid system configuration issue then, not a club policy.

Computer says no.
 
Skybluecol

Skybluecol

Well-Known Member
2 more renewed and my mates is doing his tomorrow. Can't wait for Euros to finish so the focus can be the 2024/25 season!! Never thought I'd say that especially having travelled with England!!
 
SkyBlue_Bear83

SkyBlue_Bear83

Well-Known Member
Alex1987 said:
Mate of mines mum has an over 65 ticket. Asked if he could upgrade her to the adult price (so his sister can use it essentially when she can't make it) but said absolutely not.

Club literally turning down free money
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As Dave said the club will have her name and age on the system, they won't just be able to change her age on the system to process the adult ticket.

The work around is to wait till the seat hold ends and have the sister by the adult ticket in her name and then share the season ticket.
 
AOM

AOM

Well-Known Member
Apologies if it's been asked already, but does anyone know how we renew junior season tickets as well as our own on the site?
I'm in the Family Zone and bought all tickets in my party last year, but it's now only letting me renew my own, and obviously I'm then getting the "need a junior with you" error message when I checkout.

Assume it's going to be a phone the ticket office job?
 
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Alex1987

Well-Known Member
AOM said:
Apologies if it's been asked already, but does anyone know how we renew junior season tickets as well as our own on the site?
I'm in the Family Zone and bought all tickets in my party last year, but it's now only letting me renew my own, and obviously I'm then getting the "need a junior with you" error message when I checkout.

Assume it's going to be a phone the ticket office job?
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You need to be linked to each other on the ticketing site
 
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