CJ_covblaze
Well-Known Member
I think they'll still be on the old ticket portal.
Technically it would be dead easy to do away tickets on ticketmaster. If you remember every time you ordered an away ticket on the old system it came with a note saying you couldn't select your seat. They could do that, just program in x number of tickets for a game.
Must be some other reason for not doing it, probably health and safety worrying about segregation or something silly like that.
Does that mean no away tickets will be sold online, only from the Butts which will be open part time in office hours?
Yeah we renewed there last Friday. Lady who served us said she was being let go after 23 years due to ticket master.
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Copied from a previous post.
Because I couldn't find any answers to my questions on-line, one of them being seat availability, I went to the Butts on Thursday. A queue of just 6 in front of me gave me a wait of 50 minutes, this was due to only "one" member of staff being at the desk, and she is about to be made redundant after 23 years of service!!
What a tragic state of affairs and I fear that worse is to come.
And what would you expect her to say instead then?It is bad people losing their job and I hope she gets a nice pay off.
Although it does sound like she likes to tell everybody about the 23 years of service and being made redundant
And what would you expect her to say instead then?
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Copied from a previous post.
Because I couldn't find any answers to my questions on-line, one of them being seat availability, I went to the Butts on Thursday. A queue of just 6 in front of me gave me a wait of 50 minutes, this was due to only "one" member of staff being at the desk, and she is about to be made redundant after 23 years of service!!
What a tragic state of affairs and I fear that worse is to come.
No disrespect to her as I don't know her and I don't like to hear about anybody losing a job but to tell a lot of customers it is a bit strange.
I hope she is looked after though.
You wouldn't tell loads of customers about itWhy is it strange? She should keep quiet about it?
You wouldn't tell loads of customers about it
I've been buying tickets for years and have got to know her over the years. She told me that she was offered voluntary redundancy due to ticket master selling tickets and that the role she does no longer being there. She was offered the job of ticket sales but declined. She has only mentioned it to people she knows well from over the years.
Bit harsh with some of the comments on here.
It is just the amount of people on here who have been told about it.
And why is that an issue? Why shouldn't she be able to tell people her situation?
Of course she can, it just doesn't come across very well I don't think. That's all.
Just an opinion, right or wrong.
It doesn't come across well, but that's because SISU are trying to demonstrate they're all about the community and then kicking people out of their jobs after 23 years.
It's just been said the job was now redundant, and she was offered the alternative one but she rejected it?
What should be done, let people have their jobs forever, needed or not?
So she should take up a job she doesn't want. Excellent idea!
No, it just shouldn't be suggested she shouldn't talk about it.
Well they aren't suddenly about community because they are making somebody redundant, they have offered an alternative. Of course she doesn't have to take it.
I have never said she couldn't or shouldn't talk about it, just that it might not look very professional. That is all, whether she is pissed off or not.
So when a contact ends it should just be accepted and not talked about because it's not very professional?
It depends on how it looks doesn't it?
Like I said, it was only my opinion.
How does it depend on how it looks? You've said, in your opinion, she should realise things don't last for ever and shouldn't talk about it. So, when a contact ends it should just be accepted and not talked about because it's not very professional?
No, I am saying it doesn't look the best when she is telling people coming in to buy tickets about her 23 year service and being made redundant because of Ticketmaster taking her job etc.
You were the one saying that it goes against CCFC being community based because they are making her redundant.
so they pay more to go into the shop? People would go madI have never been a fan of that lady but it is a shame she's losing her job. I also think, based on the comments on here and elsewhere, that CCFC are missing a trick about what their supporters habits are. There could be a year of dual running with a premium price for buying (in the traditional way) outside of Ticket Master, to try and change fan behaviour but also to cover the costs of running both operations.
I would think it's a far more serious issue that all those staff that were employed when we had a proper ticket office have lost their jobs, particularly following the Northampton fiasco. It used to be properly staffed and, back in the day, efficiently run. They clearly couldn't continue to operate in the shambolic way they have been, but I'm certainly not convinced that Ticketmaster are the answer.
At least there was a system. I never had problems with season tickets, cup tickets or whatever before the move. Getting rid of the staff was always going to be a disaster and I'm sure many people who may have gone to games simply didn't bother over the last two years because of the ticket office fiasco.the main issue was the system causing issues rather than the staff.
At least there was a system. I never had problems with season tickets, cup tickets or whatever before the move. Getting rid of the staff was always going to be a disaster and I'm sure many people who may have gone to games simply didn't bother over the last two years because of the ticket office fiasco.
It used to be properly staffed and, back in the day, efficiently run./QUOTE]
I have to disagree on that point, it's never been great.
so they pay more to go into the shop? People would go mad
It appears that it will be neither cheaper nor more convenient for us. We had match packages last season but nothing has been announced yet. I would expect to be able to print off match tickets from a package next season and I would not be expecting to pay a booking fee to do so. It looks at the moment like we won't be bothering next season. We shall see.....Yes, go mad and then realise it can be cheaper and more convenient to use Ticket Master.
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