If I didn't know better I'd say you had a bit of an agenda going on anyway....
I haven't said he is doing an amazing job, I haven't said he was a top bloke I have just said there has been an improvement with things. It may not last or it might.
You also moaned on Thursday about him being invisible, on Friday he made a statement about an issue and on Monday his statement was also published online. He isn't there to be a "Mr Coventry", he is there to get stuff sorted that's within his remit and take ownership of issues like Ticketmaster, not enough shirts in the shop etc where he can.
You don't read the official site, but you will read Covmad and the Telegraph who just get the news from there, re-word it and then post it anyway? Yes, I can post links with examples, the same as Wenger can see hundreds of replays of things where he says "he didn't see it".. For somebody who starts off by saying they are different to the average ccfc fan because they check ccfc sites multiple times a day, you miss a lot
If somebody is clued up enough to know the directors by name, would they really not even look at the official site?