Esoterica
Well-Known Member
I got a refund for the Portsmouth game without asking for anything.
ifollow (8 Viewers)
- Thread starter AFCCOVENTRY
- Start date
AFCCOVENTRY
Well-Known Member
They do give refunds. If you are a season pass holder I would email them on the address I posted
jphccfc
Member
Are your a season pass holder?
Esoterica
Well-Known Member
Yep.
CanuckSkyBlue
Well-Known Member
Game starts at 7am over here and this happens way too much! They were probably well aware that they were facing difficulties in streaming the game.
AFCCOVENTRY
Well-Known Member
Nothing was showing before the game from warm up so they knew they had problems yet they were still taking everyone’s money.
Sick Boy
Super Moderator
The whole experience really is dreadful
aloisijohnnyaloisi
Well-Known Member
Yep same here. Getting up at 6.50am to watch an error message is a little annoying. If it’s not going to work they should say so, then I can go have another hour! At least we’re winning though.
CanadianCCFC
Well-Known Member
We need a Toronto area supporters club
covcity4life
Well-Known Member
Think alot of other clubs had same today
jphccfc
Member
Let's do it. Where are you in Toronto?
CanadianCCFC
Well-Known Member
45ish minutes north of Toronto
jphccfc
Member
I'm East Toronto in the beaches... We should try and arrange a few beers one night either downtown or somewhere convienient
CanuckSkyBlue
Well-Known Member
They will probably just offer a game voucher but make it look like they're doing you a massive favour. Shame they have a monopoly over the games!
Sick Boy
Super Moderator
It’s no good to those with a season pass - yeah it is a shame, they’re not fit for purpose.
AFCCOVENTRY
Well-Known Member
Just got an email saying there will be no refunds or voucher for a game. And that’s for a match pass.
Are they having a laugh? I paid for a service and you didn’t provide it. Thieving bastards.
Are they having a laugh? I paid for a service and you didn’t provide it. Thieving bastards.
Sick Boy
Super Moderator
Yeah it’s actually a disgrace, they’re taking money and unable to fulfil a service.
COVKIDSNEVERQUIT
Well-Known Member
CanuckSkyBlue
Well-Known Member
If there was a message saying the game may not be shown due to difficulties before you purchase then it’s your risk. However, to offer a service and then not deliver... sounds underhanded and illegal to me
pusbccfc
Well-Known Member
Absolute disgrace from them.
ExmouthNeil
Well-Known Member
I tried to watch the second half yesterday and for about the 4th time this season the 'IWe are experiencing technical difficulties' message was up. The way I stream allows me to see all EFL games and every other game was working. I feel like Mario Balotelli... 'Why Always Me?'
Esoterica
Well-Known Member
Must be something with St Andrews, can't remember issues at the Ricoh in the previous 2 seasons, certainly not with this regularity anyway. One more reason to get back to Cov!
Fergusons_Beard
Well-Known Member
Neil-which IPTV lets you see all ifollow games please? Trying to find a recommendation for a service that gives access to it. Cheers
Sent from my iPhone using Tapatalk Pro
jphccfc
Member
I see MK Dons are refunding their supporters... Let's set if we follow suit.
iFollow issues – Coventry City
iFollow issues – Coventry City
Sick Boy
Super Moderator
There shouldn’t be a need to claim a refund, Ifollow should just do it automatically.
Paxman II
Well-Known Member
If you pay by credit card then you are entitled to ask them to obtain a refund of the payment as the product/servive was not delivered.
iFollow will be aware of this and I'm sure they will issue a credit to use in a future game broadcast. They did that before several weeks ago when the game was patchy (unlike yesterday when it was lost altogether!)
Watch this space as they say...
iFollow will be aware of this and I'm sure they will issue a credit to use in a future game broadcast. They did that before several weeks ago when the game was patchy (unlike yesterday when it was lost altogether!)
Watch this space as they say...
Sky_Blue_Ste
Active Member
I’ll send you a PM
I was doing the same, channel hopping on IPTV & the we’re all on, even down to L2.