Ticket Office email (7 Viewers)

Hobo

Well-Known Member
No wonder no one can ever get through to the ticket office via phone? Wingy is on the phone arguing about his age 😂. He has probably burst the email inbox too 😂
 

Nick

Administrator
But, that would take 90 minutes. The ticket office should be able to provide a secure way to send such information. I am still awaiting a reply. I don’t think they have thought this through properly.

How secure do you want it to be? If you want it to be 100% secure then go in and I assume they will look at it and confirm.

You are never going to be 100% secure sending it online but again it depends how you want to send it.


Something like this you can password protect it and then set it to self destruct.
 

hill83

Well-Known Member
How secure do you want it to be? If you want it to be 100% secure then go in and I assume they will look at it and confirm.

You are never going to be 100% secure sending it online but again it depends how you want to send it.


Something like this you can password protect it and then set it to self destruct.

Similar to what I used. Just incase someone wanted to pretend to be an 8 year old born in Cov who loves playing Roblox and eating watermelon.
 

Old Warwickshire lad

Well-Known Member
I don't get it, what's the issue with giving them proof of age?
Not bothered at all Nick. Just amused after all these years.
And sure it’s something I have done before.
But I am one of the ones who think that if they catch just one person out, all the emails will have been worth it so I will be sending mine no problemo. When I get back 😎🇲🇽
 

Old Warwickshire lad

Well-Known Member
Just remembered ( I know it’s an age thing). I asked to upgrade to an adult ticket at renewal so son in law could go with his kids when I couldn’t make it.
They said I was too old. 😂🤷🏼‍♂️
 

SkyblueDad

Well-Known Member
I ended up getting the same email from the club. I’m happy to provide my details it shows that the club are clamping down on security to ensure these tickets generally go out the little sky blue supporters
 

ms639

Well-Known Member
Weird one for me in that they’ve asked for proof of my old man’s age. He’s over 65 but has a premier league package ticket so has paid the max price, can’t understand the logic of needing proof of age when he’s not paying less for his ticket.


Sent from my iPhone using Tapatalk
 

ovduk78

Well-Known Member
On a separate issue I contacted the ticket office about upgrading my son's u21 season ticket to an adult for games he cannot attend & the answer was I have to contact them to cancel the ticket with no refund and then buy the ticket at full price. I thought upgrading a ticket was an option!?
 

Nick

Administrator
On a separate issue I contacted the ticket office about upgrading my son's u21 season ticket to an adult for games he cannot attend & the answer was I have to contact them to cancel the ticket with no refund and then buy the ticket at full price. I thought upgrading a ticket was an option!?

Why would you even bother cancelling? Thats pointless.
 

COVKIDSNEVERQUIT

Well-Known Member
Weird one for me in that they’ve asked for proof of my old man’s age. He’s over 65 but has a premier league package ticket so has paid the max price, can’t understand the logic of needing proof of age when he’s not paying less for his ticket.


Sent from my iPhone using Tapatalk


That's AI for you. 🥴
 

Osabisa3256

Member
But, that would take 90 minutes. The ticket office should be able to provide a secure way to send such information. I am still awaiting a reply. I don’t think they have thought this through properly.
I’ve sent mine but had no confirmation back from the ticket office that they have received it
 

MalcSB

Well-Known Member
I’ve sent mine but had no confirmation back from the ticket office that they have received it
I think that’s quite annoying, haven’t confirmed receipt of mine either. Which as they are saying STs won’t be activated/ dispatched is poor.
 

hill83

Well-Known Member
Be worth emailing them again. I got confirmation within about 5 minutes.
 

wingy

Well-Known Member
I've gone and left it with my daughter to handle the technology,jessccfc4life is also coming back 16 year's after rearing her children.
 

BerksSB

Member
I sent my proof of age on 2/7/24. I’ve just received an email (9/7/24) from the Ticket Office confirming receipt and that my account has been updated.
 

torchomatic

Well-Known Member
I sent my proof of age on 2/7/24. I’ve just received an email (9/7/24) from the Ticket Office confirming receipt and that my account has been updated.
Yeah, I sent one 29th June. They came back to me today saying they couldn't open the PDF attachment! FFS.
 

SkyBlueScottie

Well-Known Member
But, that would take 90 minutes. The ticket office should be able to provide a secure way to send such information. I am still awaiting a reply. I don’t think they have thought this through properly.
You could of provide the docs via PDF, password protect the document, then call the club and provide the password over the phone to them.
 

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