Getting fans back (19 Viewers)

[bigfatronssba]

What have the club done to try and win back lost fans?

Was it expected that they move back to Coventry and everyone just forgets what happened last year?

 

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[Gazolba]

What have the club done to try and win back lost fans?

Was it expected that they move back to Coventry and everyone just forgets what happened last year?

Everything the club has done has resulted in fans lost. Got us relegated, sold our best players, let our best manager go, signed terrible players, failed to file accounts and got us transfer embargo (twice) took us to Northampton, sued everyone.
The large crowd at the first game back was an abberation, we are now returning to normality.

 

[Rusty Trombone]

Everything the club has done has resulted in fans lost. Got us relegated, sold our best players, let our best manager go, signed terrible players, failed to file accounts and got us transfer embargo (twice) took us to Northampton, sued everyone.
The large crowd at the first game back was an abberation, we are now returning to normality.

Who has stopped going as a result of them not filing accounts?

 

[lordsummerisle]

Who has stopped going as a result of them not filing accounts?

OSB would take it seriously!

 

[Chinny_Hill]

What have the club done to try and win back lost fans?

Was it expected that they move back to Coventry and everyone just forgets what happened last year?

The question really is how much has the club has done to drive away fans?

 

[RedSalmon]

Speaking personally there has been so much crap over the last few years in the shape of Marlon King, SISU, court cases, moving to Northampton, purile satements from Tim Fisher (we have moved on), poor team performances, selling good young prospects, building a new stadium in the Coventry area, that I just can't be arsed with it.

It's been a slow process but I have slowly disengaged with the club, which is sad as it used to be a big part of my life and that of my family. The saddest part of it all is that when I sit down and think about it I dont' really miss it.

Maybe I have "moved on". Thanks Tim.

 

[ccfc1234]

Speaking personally there has been so much crap over the last few years in the shape of Marlon King, SISU, court cases, moving to Northampton, purile satements from Tim Fisher (we have moved on), poor team performances, selling good young prospects, building a new stadium in the Coventry area, that I just can't be arsed with it.

It's been a slow process but I have slowly disengaged with the club, which is sad as it used to be a big part of my life and that of my family. The saddest part of it all is that when I sit down and think about it I dont' really miss it.

Maybe I have "moved on". Thanks Tim.

hope you reconsider, the club needs you and so do your fellow supporters. One day I am sure SISU and the reasons you hate will be gone.

 

[SkyBlueSid]

Speaking personally there has been so much crap over the last few years in the shape of Marlon King, SISU, court cases, moving to Northampton, purile satements from Tim Fisher (we have moved on), poor team performances, selling good young prospects, building a new stadium in the Coventry area, that I just can't be arsed with it.

It's been a slow process but I have slowly disengaged with the club, which is sad as it used to be a big part of my life and that of my family. The saddest part of it all is that when I sit down and think about it I dont' really miss it.

Maybe I have "moved on". Thanks Tim.

I thought I'd moved on too. Yet the euphoria of the return and the hype around the Gillingham game persuaded me to get season tickets for me and the wife, same seats as we had before in Block 19. I have to say the euphoria soon wore off. In the cold light of day it is obvious we have a very poor squad with no quality, just a bunch of water carriers. The manager has no idea how to set up the team, the tactics are hopeless for the players we have. To hear him saying we were 'terrific' yesterday was an insult to the fans.

We have decided that unless we are actually looking like a promotion outfit by April, we shall not be renewing. The football is terrible. I have no idea how they will even maintain 8000 gates if this continues, let alone attract new or lapsed fans to the Ricoh.

 

[Kingokings204]

The club need to be bending over backwards to get fans back.

Out of the 7,700 fans who went yesterday how many even wanted to. Many on here said they were not even looking forward to it. I don't blame them. Why would you look forward to playing crawley town after 3 straight losses and played crap football all year with average at best players.

The gates will decrease again. Won't get 5,000 for Exeter and that's a £5.

End of the day football is simple and if the football is crap and players are average to crap and the team is losing with a relegation and moving home and all the heart break and stress it caused then and tickets at £22-24 a go to watch dog shit guess what only 7k will go at most. Very very simple. To think some were moaning at 11k against yeovil. I think me and some other were proved right. 11k was actually a good gate. To think otherwise was absurd.

 

[dongonzalos]

To get fans back

Firstly resolve the future if the club. If it is a new stadium but the land release the plans.
If it is the Ricoh put a bid in to counter wasps.
Joy Sepalla once a fortnight should do an interview with CWR.
She actually is well spoken and comes across well.
Fans need to feel valued and engaged with the club.
We need a run and to be in the top six for sustained period.

 

[Deleted member 5849]

What we are seeing is how stupid they were not to make season tickets at an irresistable price when we came back.

If 10-15k of us were now trapped into a deal like it or not, at least the crowds would be up and it'd look more appealing to the floating supporters.

 

[Rusty Trombone]

The club need to be bending over backwards to get fans back.

Out of the 7,700 fans who went yesterday how many even wanted to. Many on here said they were not even looking forward to it. I don't blame them. Why would you look forward to playing crawley town after 3 straight losses and played crap football all year with average at best players.

The gates will decrease again. Won't get 5,000 for Exeter and that's a £5.

End of the day football is simple and if the football is crap and players are average to crap and the team is losing with a relegation and moving home and all the heart break and stress it caused then and tickets at £22-24 a go to watch dog shit guess what only 7k will go at most. Very very simple. To think some were moaning at 11k against yeovil. I think me and some other were proved right. 11k was actually a good gate. To think otherwise was absurd.

Slightly confused, you imply people won't go partly due to ticket prices at £22-£24 (cheaper tickets are available), but even less will go when it's £5.

 

[Nick]

Slightly confused, you imply people won't go partly due to ticket prices at £22-£24 (cheaper tickets are available), but even less will go when it's £5.

Because it will only be Exeter then.

 

[Ashdown]

The prices are appalling. £5 is for a JPT game which is not on everyone's list of great events. It does represent good value and consequently there will be 5000 there. God forbid at £22 we would barely get 1500 !!

 

[Nick]

The prices are appalling. £5 is for a JPT game which is not on everyone's list of great events. It does represent good value and consequently there will be 5000 there. God forbid at £22 we would barely get 1500 !!

£84 for 6 games of football isn't bad at all.

 

[SkyBlueSid]

To get fans back

Firstly resolve the future if the club. If it is a new stadium but the land release the plans.
If it is the Ricoh put a bid in to counter wasps.
Joy Sepalla once a fortnight should do an interview with CWR.
She actually is well spoken and comes across well.
Fans need to feel valued and engaged with the club.
We need a run and to be in the top six for sustained period.

Agree with every word. But none of it will happen. The Exeter gate will be desperate, even at £5, because it's only the JPT. I wonder what the gate would have been on Tuesday if it had been a league game at normal prices.

 

[Rusty Trombone]

The prices are appalling. £5 is for a JPT game which is not on everyone's list of great events. It does represent good value and consequently there will be 5000 there. God forbid at £22 we would barely get 1500 !!

They should charge £22 then, the club would get more ticket revenue.

 

[Deleted member 5849]

£84 for 6 games of football isn't bad at all.

The prices aren't bad for the packages now. Unfortunately all the euphoria's gone now, and they couldn't maximise their captiver market when they had the chance.

 

[Ashdown]

Yes Nick, you've made your point on that and I'll take up that offer myself. Problem comes for us though as a family of 5 when we're never quite sure of how many of us are able to attend due to work commitments and other alternatives. Yesterday if I'd paid the £14, the missus would still have had to pay £24 and the kids a further £39 on top. It mounts up quickly !!

 

[Ashdown]

They should charge £22 then, the club would get more ticket revenue.

If it actually made 1500. it could be a lot worse of course. It's all conjecture anyway !

 

[Nick]

Yes Nick, you've made your point on that and I'll take up that offer myself. Problem comes for us though as a family of 5 when we're never quite sure of how many of us are able to attend due to work commitments and other alternatives. Yesterday if I'd paid the £14, the missus would still have had to pay £24 and the kids a further £39 on top. It mounts up quickly !!

If you buy 6 in a batch then your wife would have used one of the vouchers so would have been £14 too

Then just buy a 6 package for the kids, use them as and when.

 

[zuni]

Who has stopped going as a result of them not filing accounts?

if that was actually serious then look at the bigger picture....embargo = no players in, squad is weak - weak squad = shit football = losses = poor attendance......so it will result in lower attendances as people are at the point that they have had enough and stop going. SISU could have done so much more to grab the moment / lower st prices / bigger crowds / invest some money instead of draining the club at every opportunity.....but no, they carry on .......and wonder why the crowds just keep falling. Managed correctly and with some investment this club could easily attract 30k....but they lack either the balls or ability to achieve that.

And no I am not a council monkey either, they have more than played their part in the downfall of our club

 

[torchomatic]

True. I felt the same hatred towards Richardson but still attended. The thing with owners they come and go, SISU wont' be here for ever but the club, in whatever league, will.

hope you reconsider, the club needs you and so do your fellow supporters. One day I am sure SISU and the reasons you hate will be gone.

 

[torchomatic]

Luckily, my wife hates football so I save myself a fortune.

Yes Nick, you've made your point on that and I'll take up that offer myself. Problem comes for us though as a family of 5 when we're never quite sure of how many of us are able to attend due to work commitments and other alternatives. Yesterday if I'd paid the £14, the missus would still have had to pay £24 and the kids a further £39 on top. It mounts up quickly !!

 

[Ashdown]

If you buy 6 in a batch then your wife would have used one of the vouchers so would have been £14 too

Then just buy a 6 package for the kids, use them as and when.

You're doing a better sales job than the club pal, I'll certainly be taking advantage of this one way or another.

 

[Ashdown]

Luckily, my wife hates football so I save myself a fortune.

Don't worry she pays for herself and drives me home if I've taken part in a little light refreshment.............win, win !

 

[chiefdave]

It's been a slow process but I have slowly disengaged with the club, which is sad as it used to be a big part of my life and that of my family. The saddest part of it all is that when I sit down and think about it I dont' really miss it.

Maybe I have "moved on". Thanks Tim.

I'm similar, too many people on here think you are either a supporter or you're not but it doesn't like that. You don't stop being a supporter it just becomes less important to you, you stop going to so many games, a loss doesn't ruin your whole weekend etc.

What do the club do locally to get fans back. Speaking to my Dad he doesn't see or hear any local advertising, has never had a flyer or anything put through the door. Hasn't had a phone call from anyone asking why he's not been since the club came back.

If you want to buy a ticket you have a choice of a website that doesnt' work properly most of the time, trying to get someone to answer the phone or taking a trip to the club shop and wasting a couple of hours. Or you can pay on the gate but they'll bump the prices up.

Are the club getting out and about trying to get people to the Ricoh, why do they not have a mobile unit in town on a Saturday morning selling ticket, they could even run a free shuttle bus to take people straight there. Are they approaching local employers to see if they can offer a deal directly to their staff, going out to local teams and organisations etc. Get the players out and about doing signings and appearances and have someone selling tickets.

The club used to bang on about having 250K or something similar on their mailing list, why are they not trying to connect with those who aren't attending and looking to pull them back in.

Of course the biggest problem is if you did all that and got people to come back and give it a try you have to then have a product on the pitch that will get them back again. Not sure we've got that at the moment.

 

[torchomatic]

I've already bought 5 packages from him via Western Union transfer even though I didn't need them. Clever bugger.

You're doing a better sales job than the club pal, I'll certainly be taking advantage of this one way or another.

 

[Nick]

You're doing a better sales job than the club pal, I'll certainly be taking advantage of this one way or another.

That's the thing, the club shouldn't give the fans any excuses / reasons not to go.

"It is too expensive" - Then buy this package
"Queues are too long in the store" - Buy them online or pre order and we will have them ready for you to collect, just bring some ID with you
"website doesn't work" - fix the website
"I didnt know about this offer" - Send a flyer to everybody who has ever bought something from the store, they have the details. Give them a money off voucher to get them down to the store and pile the sell on them with match tickets etc. They shouldn't be letting people walk out of the store empty handed.

The clubs sales / PR and marketing is shite. Along with their retail store management skills.

I swear years ago there used to be full pages in the telegraph promoting it, they need to get the information out there, it isn't that hard to do. They should be shouting from the rooftops the club is back, the same as they should about Tuesday's £5 game. They should be sending people into schools handing out tickets like they are sweets, cubs / scouts, local football teams. They should give the kids free tickets but say there must be 1 paying adult per 3 kids or something like that so they are still going to get some money out of it.

They should be doing deals for students where they can get a match ticket, a beer and a wash for £x. They should have OAP day where OAP's are £1 and they have loads of old players there.

I'm not sure if the club can because of F and B but they should do happy meal type things with a sandwich, crisps, apple and a drink and sell them and whack in a little Sky Blue Sam toy or something. The kids will be chuffed about the toy and love sky blue sam. They will then want to go to games to see Sky Blue Sam / join the JSB's / go to the christmas parties (and even have him come to their parties). They will then potentially turn into a city fan.

There are so many things they can do, I am pretty sure if they are paying people to do marketing then they should be having ideas like this. The same as retail managers in the store.

There are even sites like this, it would be a great marketing channel for them. I don't mean come on and say "The council are wankers, you all must love SISU" but to promote their offers for games / kit, communicate with the fans. They could have a section to answer questions, it really wouldn't take long.

 

[Deleted member 5849]

They could have a section to answer questions.

tbf, Leonard Brody's twitter account is a fine example of how that can turn out!

 

[SkyBlueSid]

All your suggestions are fine, Nick. They certainly have not done very well in promoting the return. As NW said, there should have been a greater emphasis on season ticket sales, and cheap deals to rope people in.

As for excuses, people don't need them. They need reasons to go, not reasons to stay away. Anyone who has seen the last two home games has the perfect reason not to go, I would suggest. Bar the early stages yesterday, it has been two games of utter garbage. I'm getting some right earache from the wife for persuading herthat season tickets were a good idea.

 

[Nick]

tbf, Leonard Brody's twitter account is a fine example of how that can turn out!

I made him an account on here, he never logged in

I mean proper questions rather than just silly abuse. "Where is my ticket" type things.

If I owned a business selling say ford car parts, I would be hammering the crap out of Ford owners forums to drum up business.

 

[chiefdave]

They should be shouting from the rooftops the club is back, the same as they should about Tuesday's £5 game.

They way they do promotions like this is counter productive. The only people who will know about the promotion are those that already go and how many of them said lets not bother yesterday, we'll go to the cheap game in the week instead.

If you're going to have a promotion then promote the bloody thing.

 

[torchomatic]

Which is a massive problem. You only have to see what people write on the official CCFC Facebook and Twitter accounts. Ideally, it would be good for Waggot, Fisher, Scope and others to have official accounts on here, an outlet for our questions and queries, but it would turn out the same as when Stuart Linnell came on here.

I mean proper questions rather than just silly abuse. "Where is my ticket" type things.

.

 

[Nick]

They way they do promotions like this is counter productive. The only people who will know about the promotion are those that already go and how many of them said lets not bother yesterday, we'll go to the cheap game in the week instead.

If you're going to have a promotion then promote the bloody thing.

Exactly.

Get some adverts on the CET.
Get some Facebook Ads running, it wouldn't be hard to only show them to Coventry City Fans.
Get it on that big screen by Ricoh
Get flyers made up.
Get Sky Blue Sam in the Ricoh Tesco handing stuff out.