Season Ticket Sales (2 Viewers)

mark82 · Jul 5, 2015

Turning people away at the shop.

Terry Gibson's perm · Jul 5, 2015

mark82 said:
Turning people away at the shop.

Why?

SlowerThanPlatt · Jul 5, 2015

Terry Gibson's perm said:
Why?

No seats left

armybike · Jul 5, 2015

Terry Gibson's perm said:
Why?

Staff saying the queue, of about 8, was going to take two hours to process and they needed to close at 5.

Nick · Jul 5, 2015

armybike said:
Staff saying the queue, of about 8, was going to take two hours to process and they needed to close at 5.

they must have offered early bird to them for tomorrow?

chiefdave · Jul 5, 2015

Assuming that true then definitely something the SCG need to get onto, that's exactly the sort of thing they are supposed to sort rather than bitching at each other.

eastwoodsdustman · Jul 5, 2015

Why do people leave it until the last minute to get their tickets. They've had 2 months at least.

mark82 · Jul 5, 2015

Nick said:
they must have offered early bird to them for tomorrow?

Other than the 1 person on the tills everyone else employed by just sport. Said they might honour price tomorrow. Issue is, I'm not really available until Friday and live 100 miles away.

chiefdave · Jul 5, 2015

mark82 said:
Other than the 1 person on the tills everyone else employed by just sport. Said they might honour price tomorrow. Issue is, I'm not really available until Friday and live 100 miles away.

Tweet the club and let them know you were turned away. They might be able to sort you the same price over the phone.

chiefdave · Jul 5, 2015

BTW, the early bird season ticket price is available online until midnight.

Nick · Jul 5, 2015

They have to honor it if they turn people away

chiefdave · Jul 5, 2015

Nick said:
They have to honor it if they turn people away

Should have taken peoples details and offered to call them in the week to take the order over the phone at the early bird price.

chiefdave · Jul 5, 2015

Given that it takes about 2 minutes on line but about an hour in the store might be an idea to look into installing some self service points like you get at the cinema.

mark82 · Jul 5, 2015

chiefdave said:
BTW, the early bird season ticket price is available online until midnight.

Can't buy match package online.

mark82 · Jul 5, 2015

chiefdave said:
Should have taken peoples details and offered to call them in the week to take the order over the phone at the early bird price.

Now, that would be sensible.

Terry Gibson's perm · Jul 5, 2015

chiefdave said:
Given that it takes about 2 minutes on line but about an hour in the store might be an idea to look into installing some self service points like you get at the cinema.

This is is a good idea and surely then they could get 3 or 4 and put them in shops around the area

mark82 · Jul 5, 2015

Bu the way, when I asked the lady from Just Sport why it was so inefficient she said it was due to all the cuts the club were making (ie only one ccfc employee in the shop)

matesx · Jul 5, 2015

Poor woman on that till must be knakd and have RSI of the fingers.

Terry Gibson's perm · Jul 5, 2015

I guess through the rest of the year one member of staff will be plenty.

Grendel · Jul 5, 2015

mark82 said:
Bu the way, when I asked the lady from Just Sport why it was so inefficient she said it was due to all the cuts the club were making (ie only one ccfc employee in the shop)

There were 5 staff when I was there

mark82 · Jul 5, 2015

Grendel said:
There were 5 staff when I was there

Most are employed by Just Sport. I got the feeling only ccfc staff could do tickets.

mark82 · Jul 5, 2015

Terry Gibson's perm said:
I guess through the rest of the year one member of staff will be plenty.

Would guess there is more than one during the week. Assume 2 to cover holiday. Think Just Sport staff cover merchandise side.

percy · Jul 5, 2015

its 2015 but we seem to be using 1983s latest technology. im sure we could do something to speed the process up, like swapping the dial up for broadband for a start

Grendel · Jul 5, 2015

mark82 said:
Other than the 1 person on the tills everyone else employed by just sport. Said they might honour price tomorrow. Issue is, I'm not really available until Friday and live 100 miles away.

Can't you just order over the phone?

matesx · Jul 5, 2015

Or move closer?

Deleted member 5849 · Jul 5, 2015

eastwoodsdustman said:
Why do people leave it until the last minute to get their tickets. They've had 2 months at least.

Cash

wingy · Jul 5, 2015

I'm wondering why they didn't just continue selling tickets only out of Gallagher RP could have had 4 dedicated tills then while Just Sports got on with their element over at the Arena.

chiefdave · Jul 5, 2015

wingy said:
I'm wondering why they didn't just continue selling tickets only out of Gallagher RP could have had 4 dedicated tills then while Just Sports got on with their element over at the Arena.

Didn't we have the same problem there that the retail staff would be stood around doing nothing while there was a queue for tickets?

wingy · Jul 5, 2015

chiefdave said:
Didn't we have the same problem there that the retail staff would be stood around doing nothing while there was a queue for tickets?

You're probably right CD just thinking outside the box and that's easy In retrospect.
The truth Is there has been ample time Inthe majority of cases but some people's budgets are tighter than others
For reference what Is the difference between early bird and full price on both ST's and Match Packages?

Nick · Jul 5, 2015

chiefdave said:
Didn't we have the same problem there that the retail staff would be stood around doing nothing while there was a queue for tickets?

I assume it's all down to the ticketing system, needs to be changed and be quicker.

ccfcmad1 · Jul 5, 2015

Official twitter says we've sold just under 4700 in total, Im guessing the shop looking so busy was more down to the season ticket system holding things up

matesx · Jul 5, 2015

I think we can assume we will hit 5000 by the start of the season.
Add to that the packages then i'll hazard a guess it will end up 6 to 7k total.

ccfcmad1 · Jul 5, 2015

Still available online until midnight tonight at the early bird price if anyone has a change of heart

Adge · Jul 5, 2015

Jeez! Not long back from the shambles that was the last day of the early bird season tickets up at the Tesco ticket outlet/store. Que of about 20 people when I arrived about 2pm-seen a mate who was about to get his at the front who had been waiting 2 hours with only 10 people in front of him!
Pathetic that they only had 1 till on when they know it's likely to be busy. My Mrs asked a person in the shop if we could do it online and she said yes and that would be the better option. Now there was a guy in front of me who on hearing this decided to head home and do his online which was what I was about to do but the Mrs decided to have a look around the shops for an hour so we decided to wait. Said guy then arrives back an hour later as they were not available on line via the club website!:facepalm: Luckily enough as I am a decent old sort I let him back in next to me to rejoin the que. They then stopped people joining the Que about 3 and there were a lot of unhappy people. Felt a bit sorry for the staff as they were just doing things as best as they could under the circumstances. I will hold my hands up as I had left it till the last day but what a shambles the club is if they can't get simple things like this right. I got served about 4-30pm and spent £400 on season tickets and a couple of new tops for the lad etc.
Not the best when you have spent that sort of brass.

ccfcmad1 · Jul 5, 2015

Shambles but I suppose you start to expect these things with this bunch, quick question about the people who were turned away as they couldn't serve them before closing time were they able to give there contact details or something similar to a member of staff so they can go back and get a season ticket at the early bird price still

Season Ticket Sales (2 Viewers)

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