Season ticket update (1 Viewer)

larry_david · Aug 3, 2021

I'm just highlighting if you work in events, and you have an event coming up, the first thing you need to do from a PR side it make sure you post the tickets out on time. It's amateur hour and we are a Championship club now, it should and needs to be better.

I'm not faulting Boddy or anyone else, but it just seems a very easy PR win and very avoidable.

COV · Aug 3, 2021

larry_david said:
I'm just highlighting if you work in events, and you have an event coming up, the first thing you need to do from a PR side it make sure you post the tickets out on time. It's amateur hour and we are a Championship club now, it should and needs to be better.

I'm not faulting Boddy or anyone else, but it just seems a very easy PR win and very avoidable.

a PR win?

Skybluefaz · Aug 3, 2021

It's shit service, happened before too. The frustration is they don't seem to learn.

ceetee · Aug 3, 2021

The e tickets are pdf files and will come on a second email.
Mine took two days for the Wolves game and two hours yesterday for Forest

hill83 · Aug 3, 2021

SHFWF

matesx · Aug 3, 2021

SHFWF

am I the only one on this forum who doesn't know what this means?

rob9872 · Aug 3, 2021

ceetee said:
The e tickets are pdf files and will come on a second email.
Mine took two days for the Wolves game and two hours yesterday for Forest

I've not received any pdf files yet, can I take a photo of Jimmy Saville or Gary Glitter instead?

CCFCSteve · Aug 3, 2021

Not the end of the world, it’s almost comical really...I mean who knew the season would be starting this weekend

COV · Aug 3, 2021

CCFCSteve said:
Not the end of the world, it’s almost comical really...I mean who knew the season would be starting this weekend

I am clearly in the minority in not really giving a toss

Deleted member 4439 · Aug 3, 2021

matesx said:
i thought season tickets were being posted out on 26th July?

Did the club say a year?

rob9872 · Aug 3, 2021

matesx said:
SHFWF

am I the only one on this forum who doesn't know what this means?

Yes.

Hill was a massive Sheffield Wednesday fan and used to travel to all their home games, but now he watches the City albeit he is often late so SHFWF stands for SHeFfield Wednesday Fan.

HTH

showshowfarwevefallen

Tommo1993 · Aug 3, 2021

Earlier reaction was pretty petulant after a bad day, I maintain it’s pretty poor though.

letsallsingtogether · Aug 3, 2021

hope they have ordered extra printer ink.

Chip Batch · Aug 3, 2021

As has been said by others, I don’t give a toss if it’s a paper ticket, my season ticket or a piss sample that gets me in, but it is amateurish for this to happen (again). It’s not being a dick to point that out.

Also not having the away kit released or even the design available. Poor comms on both, and lost money as a result of having to post additional tickets.

Londonccfcfan · Aug 3, 2021

rhino1002 said:
ive just had an email from CCFC confirming my booking for the Forest game in my allocated season ticket seat
but it doesn't have any e ticket attached
it seems a bit random
anybody else had an email like mine

Yup very random recieved emails too.

hill83 · Aug 3, 2021

Would now be a good time to mention when I bought my season tickets they didn’t even give me a printed receipt as the printers weren’t setup yet so wrote it down on a bit of ripped paper that has the address and details of another supporter on who bought a VIP Dining Upgrade for Morcambe on 05/05/2018 on the back?

COV · Aug 3, 2021

Londonccfcfan said:
Yup very random recieved emails too.

At least we know what Bright is up to now, f**king about with emails for the crack

Warwickhunt · Aug 3, 2021

Londonccfcfan said:
Yup very random recieved emails too.

Yup I received a confirmation email as well! Hoping it’s issued when they have printed your ticket off ready to post

larry_david · Aug 3, 2021

COV said:
a PR win?

Well to be honest, it shouldn't need to be a PR win, it should just be normal service. it's now shite PR. As I said, we're a Championship club now, time to start acting like one.

stay_up_skyblues · Aug 3, 2021

No issue if the tickets arrive in time, although I’m at a loss as to why they’re posting instead of emailing ? £5000 odd down the drain?

Edit: In fairness a good proportion of ST holders probably can’t email/print them so makes sense I suppose.

But if anything over a few hundred are late then it will be carnage at the ticket office with people collecting and mean getting up there very early to not miss kick off.

Grendel · Aug 3, 2021

Sky Blue Pete said:
Email Tynan Scope and ask

He never answers them about anything

rhino1002 · Aug 3, 2021

someone on face book reckons its a precursor to us receiving an e-ticket
i await with bated breath

Grendel · Aug 3, 2021

COV said:
I am clearly in the minority in not really giving a toss

Why would you as it only impacts people who go to games

MusicDating · Aug 3, 2021

COV said:
I am clearly in the minority in not really giving a toss

Doesn't really bother me either. I've had to collect gig tickets from the venue in the past when I've booked the gig a year before.

Grendel · Aug 3, 2021

MusicDating said:
Doesn't really bother me either. I've had to collect gig tickets from the venue in the past when I've booked the gig a year before.

Yeah but thats not one person sitting at a desk with no knowledge as to who has had them and who hasn't - its pathetic

Liquid Gold · Aug 3, 2021

This is pretty poor to be honest.

On other threads we're talking about engaging fans. Something that gets me excited is receiving my season ticket in advance of the season, might compel me to purchase a shirt without my discount card (which was supposed to come with the ST) for example (I couldn't anyway as there is no stock).

The deadline for this has been set for a couple of months now, it just looks bad to miss that. I hope they learn the lesson and start producing cards when they're purchased in future. I've had my ST from the first day of early bird, it's not mad to suggest they could have sent it out and I've not even moaned about it once.

Now we're in an unnecessary situation where people are going to have paper tickets, which will inevitably get lost or misplaced so large queues at the ticket office meaning frustration for both season ticket holders and those wanting to purchase a walk up ticket, who may now be put off by long queues and have another excuse not to come.

Shirts should be agreed and produced at the very beginning of the off season and season tickets should be sent when they're purchased.

hill83 · Aug 3, 2021

Do the turnstile have QR code scanners? Because as I’m not over 60 and it’s not 1995 I haven’t got a printer.

Deleted member 4439 · Aug 3, 2021

Grendel said:
He never answers them about anything

I've never once failed to get a response from Tyron? I don't doubt your own experience though.

stay_up_skyblues · Aug 3, 2021

hill83 said:
Do the turnstile have QR code scanners? Because as I’m not over 60 and it’s not 1995 I haven’t got a printer.

My e-tickets for Sunday just gone worked using my phone. Steward didn’t know if it would and said give it a go…. So I did.

hill83 · Aug 3, 2021

stay_up_skyblues said:
My e-tickets for Sunday just gone worked using my phone. Steward didn’t know if it would and said give it a go…. So I did.

Nice one. To be fair I’ve not even received e-tickets yet either but it’s good to know.

Grendel · Aug 3, 2021

hill83 said:
Nice one. To be fair I’ve not even received e-tickets yet either but it’s good to know.

I’ve had an e mail with no e-ticket

SlowerThanPlatt · Aug 3, 2021

Grendel said:
I’ve had an e mail with no e-ticket

Think Biamou has finally found a new job

hill83 · Aug 3, 2021

Grendel said:
I’ve had an e mail with no e-ticket

Bet it’s carnage on Sunday

lordy_87 · Aug 3, 2021

So instead of scanning my season card as I walk in the ground in going to scan a paper ticket instead. Absolutely fuming I WANT MY MONEY BACK!!!!

letsallsingtogether · Aug 3, 2021

COV said:
I am clearly in the minority in not really giving a toss

It's not about giving a toss it's about doing things professionally.
I brought a ST over the phone from the ticket office until today I had not had confirmation, was getting worried.
I cant make the Forest game as I am on holiday so getting in the ground doesnt matter to me.
It's just the way they go around it.
We are not children just tell us the truth from the off it isnt hard.
Sorry this is just another cluster fuck, good job we didnt get 15,000 st the system might have imploded.

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