Nick
Administrator
I completely support the club clamping down on people using the wrong tickets, however if they’re asking for proof of DOB from people who have already provided it (even if it was 11 years ago), are we to assume that the club has lost that information?
If that’s the case I can see why people would be nervous about providing it again
They dont keep the ID copies.
What they should have is something on the system that says "ID Checked" with a date, time and a staff member name so they know that the ID has been checked for that fan.