TICKETS (2 Viewers)

[shmmeee]

This all seems very very obvious to me: 3,000 capacity in 6-9, take 1k out for segregation (500 each side) and every other block open for home fans. Would love to know why this can’t be done.

 

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[shmmeee]

He’s got his seat - can’t understand the fuss

Me? Bad software design and planning pisses me off.

 

[Sky Blue Pete]

@Sky Blue Pete can you raise the online system with the club? Is it a turn key system the club has nothing to do with it can they request features/customisation?

There’s so many basic UI/UX issues but I’m guessing the club just buy a standard add on from Ticketmaster. I mean why are there even two separate accounts for tickets and the site/iFollow?

Yeah
Ticket master will be the answer

 

[Terry_dactyl]

They’re having a meeting to work out the difference between an arse and an elbow

“Next on the agenda, and this is a toughie…Dhillons Brewery have agreed to host a gathering, where the expectation will be that large amounts of alcohol will be consumed. Any ideas”?

 

[robbiethemole]

Yeah
Ticket master will be the answer

Really?? (sarcasm I know) but ever since we started using these wankers, buying tickets has just been such a ball ache, how the fuck will they cope if we go up and have big crowds every week. I sent the office an email about the issue but no reply yet

 

[shmmeee]

Yeah
Ticket master will be the answer

But every SaaS supplier I work with will put a lot of effort into us if we need something. There must at least be a way to feed back some issues. We’re a relatively big fish these days.

 

[Sky Blue Pete]

Yeah
Ticket master will be the answer

However after this an after action review and decisions will be made by Doug to make sure we make as much money out of tickets as we can. He’ll be royally pissed off with the messes
Having said all that read boro and Sunderland and Luton. There are issues in the round

 

[jordan210]

gone be riots if between 4-8 Season ticket holders can hover up the released tickets....

 

[Alan Dugdales Moustache]

I’ve only got 860

I've only got 10

 

[Sky Blue Pete]

But every SaaS supplier I work with will put a lot of effort into us if we need something. There must at least be a way to feed back some issues. We’re a relatively big fish these days.

Of course
And maybe hugely so
Doug will be fuming

 

[Robinshio]

Of course
And maybe hugely so
Doug will be fuming

He will be especially as at present it is almost impossible to buy a ticket

 

[CBS16]

Struggling to understand the meltdowns over tickets. If you have a season ticket you'll get one, if you don't then you run the risk of not getting one. That's ALWAYS been the case

 

[GaryPendrysEyes]

Does anyone actually know what the fuck is happening at the moment?

 

[fernandopartridge]

It’s because season ticket holders have the option of moving seats so they can’t really open up until tonight what’s left from people doing that.

It is essentially all because of the harebrained idea to give season ticket holders a +1

 

[Sky Blue Pete]

Does anyone actually know what the fuck is happening at the moment?

Season tickets till 4pm. 2 allowed
From 8pm general sale
I think that’s it

 

[fernandopartridge]

@Sky Blue Pete can you raise the online system with the club? Is it a turn key system the club has nothing to do with it can they request features/customisation?

There’s so many basic UI/UX issues but I’m guessing the club just buy a standard add on from Ticketmaster. I mean why are there even two separate accounts for tickets and the site/iFollow?

They'll just buy the OTS product with a skin over the top won't they? Which I think is probably fine. I think it's the club's own management of it which is the main problem.

 

[MAFF]

Do we think they'll open 11-13?

 

[Sky Blue Pete]

They'll just buy the OTS product with a skin over the top won't they? Which I think is probably fine. I think it's the club's own management of it which is the main problem.

Think some would very much agree
As fans all we can do is express our concerns, make sure they’re heard and ask for solutions

 

[Sky Blue Pete]

Do we think they'll open 11-13?

No answer yet

 

[Nick]

Are the club really going to leave 3 blocks closed that they could sell, by their own choice? It will be the annoying SAG pricks.

Same ones who have a fence up to lead away fans off the CBS car park to meet up at Tesco.

 

[Sky Blue Pete]

Are the club really going to leave 3 blocks closed that they could sell, by their own choice? It will be the annoying SAG pricks.

Well I know I get told bollox and don’t challenge anything!
But the issue was not safety but of the risk the police saw.
For me boro are not trouble makers
They have 2000 fans
There will be a party atmosphere
There’s no reason not to open to home fans where the barrier is under the concourse
That’s the decision I expect

 

[Robinshio]

It is essentially all because of the harebrained idea to give season ticket holders a +1

this was fair, they should then go points based rather than general sale - that is the issue, and why there will be a free for all tonight

 

[edgy]

Well I know I get told bollox and don’t challenge anything!
But the issue was not safety but of the risk the police saw.
For me boro are not trouble makers
They have 2000 fans
There will be a party atmosphere
There’s no reason not to open to home fans where the barrier is under the concourse
That’s the decision I expect

Where is this barrier again? Under Block 10?

Lower the barrier, then cordon off another area around it, either side say 5 metres (even that is total overkill). Stick a couple of stewards in that cordon. It would be absolutely fine.

 

[PVA]

Struggling to understand the meltdowns over tickets. If you have a season ticket you'll get one, if you don't then you run the risk of not getting one. That's ALWAYS been the case

Of course season ticket holders deserve a period of priority.

It's giving them 2 tickets which seems to have caused chaos (made worse by the website being awful to use).

 

[skybluelee]

Well I know I get told bollox and don’t challenge anything!
But the issue was not safety but of the risk the police saw.
For me boro are not trouble makers
They have 2000 fans
There will be a party atmosphere
There’s no reason not to open to home fans where the barrier is under the concourse
That’s the decision I expect

Where is the barrier, Pete? What blocks does it cut across?

 

[Robinshio]

Of course season ticket holders deserve a period of priority.

It's giving them 2 tickets which seems to have caused chaos (made worse by the website being awful to use).

i would expect it to be the same if we get to wembley - albeit the reserved seats issue is the issue - these should be released when a STH uses their allocation elsewhere

 

[AOM]

Are the club really going to leave 3 blocks closed that they could sell, by their own choice? It will be the annoying SAG pricks.

Same ones who have a fence up to lead away fans off the CBS car park to meet up at Tesco.

You'd imagine Doug King would likely want them opened as well to maximise any revenue, especially as he's recently said the importance of ticket sales

 

[Robinshio]

tickets released in 27 and 28

 

[Grendel]

Me? Bad software design and planning pisses me off.

boddy!

 

[bigfatronssba]

Well I know I get told bollox and don’t challenge anything!
But the issue was not safety but of the risk the police saw.
For me boro are not trouble makers
They have 2000 fans
There will be a party atmosphere
There’s no reason not to open to home fans where the barrier is under the concourse
That’s the decision I expect

I don’t think people are annoyed with you, just the reasons that get given to you

 

[Sky Blue Pete]

Where is the barrier, Pete? What blocks does it cut across?

I’m assuming where the bold line is on the map

 

[MickM]

tickets released in 27 and 28

Cheers for that mate

 

[Grendel]

So 17,000 sold yesterday

 

[Domo]

So 17,000 sold yesterday

So there should be thousands left then?

 

[Grendel]

So there should be thousands left then?

Many Season ticket holders didn’t purchase when the site went down so they will have today to purchase until I think 4pm