By putting on a decent match day experience? I know you don't like the phrase. But the Ricoh matchday experience has largely been awful. Not all of it is their fault for example I have mentioned several times before but a train for me is 2 hours and its 25 minute drive. Despite shit crowds the entire experience at St Andrews was largely better. Even stuff like the new Sky Blue Tavern and busses to and from adds something more than just rocking up to a soulless bowl with circa 14,000 other fans supporting the same team as you. Hopefully the new sports bar also adds to it, and Dhillons Brewery expanding. Use the Arena as a pre-match fan park like they did as a one-off for the Accrington game the other year. Get people around the ground earlier for a bit of build up, not 90% of the ground rocking up at 2.50 and causing traffic james at the turnstiles.
There are some people who just turn up to watch 90 minutes of football which is fine, but there are many who want to make a day of it, whether it's having the options for places to drink around the ground, decent stuff for kids to get involved in (I believe there is a group who do an excellent job of this by the way, but my daughters not old enough for me to have any experience of). I am (un)lucky enough to have mates who are Villa, Arsenal, Blues season ticket holders so have accompanied them to plenty of games before and all of them feel like "going to the football". The Ricoh has never given me that. The club at least look like they're doing something to address that so it isn't all bad. There have been countless away days I have done where we have lost, but we've got on the train or in the car and still enjoyed our day out. Again, St Andrews was always a great day out (granted it helps our results were good), and I am hopeful that the club have listened to fans, learned from it and in the future will hopefully look to grow that.