Coventry City given Football League award for providing families with an ‘outstanding (3 Viewers)

Nick

Administrator
My point being that the fact that 90% haven't been shows that clearly the experience is not a good one.... I haven't been yet.

.....Then again I haven't been to Chernobyl, but I don't need to go to know what it's like.

No, you can't judge the experience if you haven't been can you? It's like me trying to judge a lovely tasting cake competition without actually eating it.

I can't comment on how it is for families as I never took mine though.

The kids always seemed to love it though.
 

Chinny_Hill

New Member
No, you can't judge the experience if you haven't been can you? It's like me trying to judge a lovely tasting cake competition without actually eating it.

I can't comment on how it is for families as I never took mine though.

The kids always seemed to love it though.

Your argument would be valid had I not been to grounds like this before. I've been to enough poor grounds and pre season friendlies to know what is in store there. My point is if I did go I would be honest about the experience, I have a feeling that the 1000 hardy souls that still persist with this farce would never be critical of the experience, would they, hell, that would be almost tantamount to admitting that they are fools.
 

Grendel

Well-Known Member
My point being that the fact that 90% haven't been shows that clearly the experience is not a good one.... I haven't been yet.

.....Then again I haven't been to Chernobyl, but I don't need to go to know what it's like.

How do you work out its 90%?
 

chorlton

Well-Known Member
I don't use Twitter much but I've just tweeted Danny Kelly and David Conn who have both been quite supportive in the past.
 

Nick

Administrator
Your argument would be valid had I not been to grounds like this before. I've been to enough poor grounds and pre season friendlies to know what is in store there. My point is if I did go I would be honest about the experience, I have a feeling that the 1000 hardy souls that still persist with this farce would never be critical of the experience, would they, hell, that would be almost tantamount to admitting that they are fools.

And I had tasted other chocolate cakes before, can i judge the others?

I'm not saying any fans are better or have more rights but it's nothing to do with attendance is it, it's matchday experience for families. I'm not sure if fans are surveyed or if it is a secret shopper style.
 

Grendel

Well-Known Member
Your argument would be valid had I not been to grounds like this before. I've been to enough poor grounds and pre season friendlies to know what is in store there. My point is if I did go I would be honest about the experience, I have a feeling that the 1000 hardy souls that still persist with this farce would never be critical of the experience, would they, hell, that would be almost tantamount to admitting that they are fools.

Your statement clearly shows your lack of understanding here. Consumer satisfaction surveys tend to interview a random sample with a series of questions.

The factor of moving 35 miles would I'm afraid be considered invalid in this instance in the same way a car dealer would not be allowed to be viewed as negative from an irate customer whose car had broken down numerous times.
 

Grendel

Well-Known Member
2012/13 average 10,948
2013/14 average 2,348

80% drop in average attendance.

Chinny is the maths genius so I want to see his 90% never go. Absurd in itself as it presupposes people never only go once or twice.
 

chiefdave

Well-Known Member
Chinny is the maths genius so I want to see his 90% never go. Absurd in itself as it presupposes people never only go once or twice.

I suppose if the proportion of ST holders (or people who go every game) is higher you could make an argument that the % staying away is higher but you'd really have to study all the data more than I am going to. You'd have to strip out visiting supporters, freebies and neutrals (both of which probably aren't recorded). Not sure you could totally prove it one way or the other on the data available.
 

Grendel

Well-Known Member
I suppose if the proportion of ST holders (or people who go every game) is higher you could make an argument that the % staying away is higher but you'd really have to study all the data more than I am going to. You'd have to strip out visiting supporters, freebies and neutrals (both of which probably aren't recorded). Not sure you could totally prove it one way or the other on the data available.

And all this is irrelevant. This is called an award but its not its a standard, a benchmark.
 

ccfcway

Well-Known Member
Are we really arguing about if it is 80% or 90% of fans that no longer go !

Either way, its a dreadful stat !
 

Chinny_Hill

New Member
Chinny is the maths genius so I want to see his 90% never go. Absurd in itself as it presupposes people never only go once or twice.

Do you know it was just an estimate and given that a 10% margin of error is not bad. (That is of course if the integrity of the data used to perform the calculation can be verified, all of which I don't have time for when making a point on a football forum)

I am not really a maths genius, that part was just a joke.
 

Grendel

Well-Known Member
Do you know it was just an estimate and given that a 10% margin of error is not bad. (That is of course if the integrity of the data used to perform the calculation can be verified, all of which I don't have time for when making a point on a football forum)

I am not really a maths genius, that part was just a joke.

Surveys have a much smaller margin for error than that.
 

Samo

Well-Known Member
And all this is irrelevant. This is called an award but its not its a standard, a benchmark.

Then perhaps it is the word 'award' that has caused such indignation? Perhaps the whole thing could have been handled more discreetly? Given the nature of the press?
 

SimonGilbert

Telegraph Tea Boy
If you were a cynic you would say the original telegraph article was designed to whip up fans fury.

Was it mentioned last year they missed out on this? Don't think so. Would have been had they won? No.

This isn't an award but a consumer satisfaction standard - like stars in a hotel. The CET I'm sure are ok with the response.

The fans' fury was already there. Otherwise there would have been no article...


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Nick

Administrator
The fans' fury was already there. Otherwise there would have been no article...


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To be fair, didn't most of the fury come because of the article, else most probably wouldn't have known about it?
 

SimonGilbert

Telegraph Tea Boy
To be fair, didn't most of the fury come because of the article, else most probably wouldn't have known about it?

I think most of the fury came after the club tweeted about the fact they had won an award for the way it treats its fans.

No doubt more reaction followed, but to suggest the CT was the cause of the fury is stretching it a little, in my opinion.


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ccfcway

Well-Known Member
I think most of the fury came after the club tweeted about the fact they had won an award for the way it treats its fans.

No doubt more reaction followed, but to suggest the CT was the cause of the fury is stretching it a little, in my opinion.


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If ACL won a "cleanest stadium of the year award" Nick would be all over it
 

Nick

Administrator
I think most of the fury came after the club tweeted about the fact they had won an award for the way it treats its fans.

No doubt more reaction followed, but to suggest the CT was the cause of the fury is stretching it a little, in my opinion.


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Said while holding a wooden spoon behind his back ;)
 

sw88

Chief Commentator!
I think most of the fury came after the club tweeted about the fact they had won an award for the way it treats its fans.

No doubt more reaction followed, but to suggest the CT was the cause of the fury is stretching it a little, in my opinion.


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But that comment in itself is misleading. Their tweet said:

@Coventry_City: #skyblues thank matchday staff & volunteers efforts in receiving @football_league Family Excellence Award... http://t.co/rZcfipMduk #pusb

The article was along the same lines; not necessarily for "how it treats it's fans". More so, how the fans attending the games feel they were treated (on matchday, not in general)

Only criticism may be that the facts behind the 'award' weren't explained, or known to fans.

There would be uproar if SISU won the 'worst football club owners in history' due to the fact they'd still be here. Just because they won it as apposed to what it's actual meaning was.
 

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